About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Manager, NFR Data & Insights is responsible for the end-to-end development of insights that support effective non-financial risk (NFR) management and decision-making across the enterprise. 

Reporting to the Senior Manager NFR Data and Insights, this role translates business and risk questions into clear, decision-ready insights, dashboards and analytical products. It works across business, systems, data and technology teams to ensure outputs are practical, governed and aligned to how decisions are made. 

The role combines strong analytical capability, product thinking and stakeholder partnership to uplift insight and analytics maturity acoross the broader NFR ecosystem. It ensures every insight product, from initial question through to final output, is built on sound logic, governed data and consistent definitions, and is designed to inform decisions and drive meaningful action that improves risk and customer outcomes. 

This role involves hands-on delivery, stakeholder partnership and people leadership, while working across NFR Data, Insights and Systems disciplines to meet shifting portfolio demands and priority outcomes. 

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Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full-Time

What will your day look like?

• Lead end-to-end insight development
• Translate business needs into meaningful insight products
• Deliver dashboards that inform decisions and drive action
• Ensure strong data logic, definitions and integrity
• Strengthen data quality through feedback and system alignment
• Deliver advanced analytics that drive risk outcomes
• Apply predictive, diagnostic and exploratory analytics to identify trends, emerging risks and actionable insights in NFR data
• Apply advanced techniques (e.g. anomaly detection, classification, forecasting, text analytics) to surface previously unseen signals
• Partner across business, risk, data and technology
• Deliver against prioritised demand

What will you bring?

• Strong experience translating business needs into insights and dashboards 
• Solid understanding of operational risk management and regulatory environment
• Proven ability to create and simplify data structures, logic and metrics aligned to frameworks to enable business decisions and actions
• Experience building dashboards (e.g. Tableau) and applying effective visualisation practices 
• Ability to exercise sound judgement, influence stakeholders and lead outcomes with incomplete information. 
• Experience in connecting platforms, data, reporting, governance and operational processes across the enterprise environment to drive outcomes
• Strong written and verbal communication skills, including engagement with senior stakeholders. 
• Track record in building breadth of capability alongside core expertise with a focus on capability uplift, consistency and outcomes 
• Demonstrable experience in solving complex problems, making sound decisions with incomplete information

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 123095 .
 

Job Posting End Date

11/09/2026, 11.59pm, (Melbourne Australia)