About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

What will your day look like?

As a Quality Assurance Advisor, you will

• Support the continuous improvement of control testing methodologies, frameworks, templates, and quality standards.Ensure testing activities are performed
• consistently and in line with approved methodologies.
• Identify opportunities to enhance testing through data-driven techniques and automation.
• Conduct and support control testing and assurance activities to assess control effectiveness and compliance with policies and standards.
• Review testing outcomes and identify control weaknesses, process gaps, and emerging risks.
• Perform root cause analysis and provide recommendations to strengthen controls and improve business outcomes.
• Support targeted reviews and deep dives based on risk exposure and assurance priorities.
• Translate testing outcomes into meaningful risk insights and reporting.
• Support governance forums through assurance reporting and risk-based recommendations.
• Escalate material control issues, non-compliance, and emerging risks through appropriate governance channels.
• Monitor remediation activities and validate sustainable closure of actions.
• Partner with business, risk, compliance, and control stakeholders to improve risk awareness and control effectiveness.
• Provide constructive challenge and support business teams in understanding testing outcomes and remediation requirements.
• Promote a consistent understanding of first-line control testing expectations and risk management practices.
• Contribute to the ongoing uplift of testing, assurance, and governance practices.
• Share knowledge, lessons learned, and best practices across teams.
• Demonstrate strong risk culture behaviors, including integrity, independence, accountability, and evidence-based decision-making.

What will you bring?

To grow and be successful in this role, you will ideally bring:

• 5-8 years of Experience in Control Testing, Quality Assurance, Risk Assessment, Compliance Monitoring, Audit, or Operational Risk within a regulated environment.
• Strong understanding of risk and control frameworks, control taxonomies, and enterprise risk management standards.
• Knowledge of business process controls, control design principles, and first-line risk management responsibilities.
• Demonstrated ability to assess control adequacy and effectiveness through testing, root cause analysis, and evidence evaluation.
• Strong analytical skills with the ability to identify patterns, evaluate risk, and translate findings into actionable recommendations.
• Experience identifying control gaps, process weaknesses, and compliance issues.
• Exposure to assurance methodologies, risk management systems, testing tools, and reporting platforms.
• Strong stakeholder management skills with the confidence to challenge constructively and influence outcomes.
• Excellent planning, prioritization, and organizational skills with the ability to manage multiple deliverables.
• Strong written and verbal communication skills, including the ability to communicate complex risk concepts to diverse audiences.
• Knowledge of regulatory obligations relating to conduct, compliance, operational risk, and governance.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 124108

Job Posting End Date

25/09/2026, 11.59pm, (Melbourne Australia)