Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.  

Mō te tūranga - About the role

As a Senior Experience Designer in our Customer Experience and Design Centre of Excellence, you’ll take the lead in defining and creating beautiful experiences that delight our customers. 

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role type: 12 month Fixed Term, Full time

Role location: Wellington or Auckland

Ka aha tō rā e kite ai? - What will your day look like

This role is responsible for leading digital design initiatives across our digital platforms that support our strategic objectives as well as ensure business success.

As a Senior Experience Designer, your role will be to:

• Contribute and lead digital design projects, bringing your exceptional UX and UI design skills to the foreground by creating better experiences for our customers
• Advocate for inclusive design principles especially accessibility across design projects and initiatives
• Craft and deliver design artefacts that are high quality, consistent, coherent and align with our digital design strategy and design systems.
• Collaborate with developers and other designers to grow our design system.
• Provide design advice, guidance and support to other designers and stakeholders to ensure best practice is applied
• Advocate and champion design thinking by bringing customer insights and data to the decision table
• Work collaboratively with partners and stakeholders to bring them along on the design journey with you

Ōu Pūkenga? - What will you bring?

You are an experienced designer, passionate about understanding customers’ needs and motivations, and creating delightful experiences that are human focused. You balance form and function in your designs and ensure the design solutions you have created are coherent and consistent. 

To grow and be successful in this role, you will ideally bring the following:

• 5-8 years’ experience undertaking and leading user experience and user interface design activities
• Strong expertise in user interface design, visual design, prototyping, interaction design, usability testing, concept generation, analyse and synthesise insights
• Expertise in mobile design (iOS and Android), web and responsive design
• Working knowledge of designing inclusively with a strong focus on applying digital accessibility in design
• Confidence with a range of design tools including Figma and Adobe CC or other similar tools, whilst being open and adaptive to new trends and technologies
• Highly proficient in project planning, communication, documentation and presentation, including an aptitude for convincing others of the value of your ideas
• A fascination with how customers’ experience products and services and have a hunger to improve those experiences.
• The ability to develop strong collaborative relationships - managing, influencing, and communicating effectively with partners at all levels
• Great work ethic, proactive and positive mindset

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 102772.

Te Rā Ōtinga - Job Posting End Date

Tuesday 23rd September, 11.59pm, (NZST)