Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

If you’re someone who’s passionate about helping people achieve real life milestones, like owning their first home or expanding their investment portfolio, then this is your kind of role. 

As a Senior Personal Banker, you’ll play a key role in supporting our customers with their lending needs, guiding them through one of the most important financial decisions they’ll ever make. This is more than a banking job, it’s about building trust, offering expert support, and making a real difference in people’s lives. 

• Be a trusted advisor for our customers 
• Offer a full range of services including home loans, insurance and everyday banking 
• Share your knowledge of the local market to guide confident decisions 
• Support your team by mentoring others and solving complex customer needs 
• Build strong, lasting relationships within your community 

Role Type: Permanent, Full-time 
Role Location: Willis Street, Wellington 
Work Hours: Monday to Friday 8.30am to 5.00pm 

Ka aha tō rā e kite ai? - What will your day look like?

You’ll enjoy variety, autonomy, and be part of a team that values collaboration, encourages fresh ideas, and genuinely cares about doing the right thing for each customer. 

• Work closely with customers to understand their financial goals 
• Provide clear, considered advice on lending options, insurance, and investments 
• Be the go-to person in branch for complex queries and home loan advice 
• Support and coach junior team members to develop their confidence 
• Identify and connect with new customers through local networking and referrals 

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Prior experience in developing strong relationships in a customer focused role
• Significant experience in financial services, preferably within the retail banking sector
• Excellent communication and interpersonal skills
• Leadership and coaching capabilities
• Experience in being an influential user and promoter of technology
• Ability to multi-task, highly adaptable to change and ambiguity

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 120657.

Job Posting End Date

26/08/2026, 11.59pm, (NZ)