About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The purpose of this role is to manage and build strong relationships with a portfolio of Specialist Industries customers, and drive portfolio
growth through customer acquisition, cross‐ selling and referrals.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: 40 Fairy Street, Warrnambool VIC 3280 
Work Hours: 40 Hours (Full-time)

What will your day look like?

• Acting in the best interest of the customer and applying a customer‐centric approach
• Proactively developing and maintaining a detailed understanding of customer business and financial needs
• Providing customers with appropriate solutions
• Collaborating with Product Partners and other internal stakeholders to design, structure and execute deals
• Building and maintaining strong external networks with a strong focus on COI and origination
• Structuring deals in conjunction with relevant product and specialist teams
• Managing a portfolio of Specialist customers
• Coaching and growing an Assistant Manager direct report

What will you bring?

• Industry experience: Current and ongoing understanding of industry trends. This includes in depth understanding of the drivers
  of the chosen industry, practical knowledge, market & competition factors, key customer success indicators, supplier/contract
  norms, credit approval drivers, and understanding of strategy application within the industry.
• Relationship management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
• Business Development: The activity of partnering with individuals and/ or organisations to pursue strategic initiatives,
  relationships and/ or opportunities to drive commercial value.
• Portfolio management: The selection, prioritisation and management of a portfolio of work and/ or customers in line with its
  strategic objectives and capacity to deliver. The goal is to balance change initiatives and business‐as‐usual while optimising
  return on investment.
• Customer solutioning: Supporting customers by understanding their needs and informing them about relevant products or
  services, and/ or providing considered options, that meet those needs.
• Credit assessment and management: Assessing, advising, monitoring and/or approving a customer's credit worthiness, credit
  risk and suitable credit structuring options based on internal credit policies, guidelines, scoring models and/or applying
  judgement based on prior experience and knowledge.
• Coaching: Helping people move from where they are to where they want to be through the use of effective coaching techniques
  and strategies.
• Ability to drive credit approval activities with expert capability in credit assessment and management.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 120340 .
 

Job Posting End Date

29/07/2026, 11.59pm, (Melbourne Australia)