About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As the Payments and Cash Management (PCM) Officer, you are responsible for supporting the PCM area in delivering both domestic and international payments submitted by customers through various channels, ensuring timely and accurate processing. The PCM Officer collaborates with other business units and stakeholders to maintain a high standard of service for our customers, while adhering to ANZ processes and policies. This approach ensures operational excellence and minimises potential risks to ANZ on a daily basis.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: ANZ Branch Vientiane, Laos    

Role Type: Permanent, Full-time 

What will your day look like?

The responsibilities include:

• Processing domestic and international payments
• Ensuring all transactions are completed accurately and in accordance with bank policies and procedures
• Reconciling and processing all inward and outward payments within the appropriate time frames
• Providing required returns and data accurately and on schedule
• Delivering internal and external customer service consistent with ANZ strategies, and offering advice or guidance to customers as needed
• Reviewing and developing processes by eliminating unnecessary steps and maintaining a detailed understanding of business and financial requirements

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Knowledge on domestic/international inward and outward payments
• Experience in reconciliation and register and deliver payments with more efficiency
• Proven internal and external case investigation
• Good written and verbal communication skills

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 102935.

Job Posting End Date

17/09/2025 , 11.59pm, (Melbourne Australia)