About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Head of Business Governance and Controls (BG&C) Japan, in our Institutional BG&C team, you will play a pivotal role in ensuring ANZ’s Institutional Division effectively manages non-financial risks within appetite. Operating within the Group Risk Management Framework, you will drive cultural change, embedding risk awareness and accountability across the business. A critical aspect of your role will be the proactive management and oversight of non-financial risk (NFR), ensuring Line 1 adheres to the framework, monitors risk exposure, and implements effective controls. You will partner with risk owners to strengthen risk governance, advise on risk mitigation strategies, and support the identification of emerging strategic risks. Additionally, you will help enhance risk culture, drive automation initiatives, support business continuity planning, and ensure compliance with policy requirements—all contributing to a resilient and well-controlled operating environment.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. 

Role Location: Tokyo, Japan
Role Type: Full-time

What will your day look like?

As a Head of Business Governance and Controls, you will ensure alignment with ANZ’s I.AM Framework for ANZ Japan. You will work closely with risk owners, the country head, CTOO, CFO, operations leaders, and product & relationship teams to maintain high governance standards while balancing commercial objectives.

• Execute core assurance functions under ANZ’s I.AM Framework Control Officer role, including risk profiling, control testing, KRI monitoring, event and treatment management, and audit item remediation tracking.
• Conduct risk assessments, facilitating acceptance by senior stakeholders or leading business remediation efforts as required.
• Prepare and participate in Risk Management Committees and Forums, providing insights on key risk metrics and advising leadership.
• Lead the delivery of Country Risk Attestations (CPS220/CPS234), ensuring alignment with regulatory and internal standards.
• Identify trends and emerging risks, advising the country leadership team on strategic improvements to the risk and control environment.
• Manage business continuity assurance in line with ANZ framework requirements, ensuring operational resilience.
• Drive non-financial risk awareness, education, and training, embedding a strong risk culture across the organization.
• Partner with ANZ Japan business to support risk management accountabilities, including change management, audit item remediation, event responses, and control implementation.
• Pursue cost-effective, innovative, and competitive strategies that strengthen risk management while enhancing business performance.
• Provide operational risk review and advisory on local policies, procedures, products, and projects to ensure compliance and effectiveness.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Operational risk management experience, with strong capabilities in risk mitigation, control testing, and compliance oversight.
• Line management experience, ensuring effective leadership, team coordination, and stakeholder engagement.
• Thorough understanding of ANZ Risk and Compliance management, including frameworks, policies, and governance.
• Proven ability to manage complex senior stakeholder relationships, utilizing strong influencing and negotiation skills.
• Expertise in handling competing priorities and escalations, maintaining professionalism while balancing business and risk considerations.
• Strategic advisory skills, identifying emerging risks and driving continuous improvement in the risk and control environment.
• Strong business process improvement experience, with a focus on automation, efficiency, and operational risk mitigation.
• Knowledge of India’s banking practices, regulatory requirements, and statutory compliance frameworks.
• Exceptional written and oral communication skills, ensuring clarity in reporting, stakeholder interactions, and risk management discussions.
• Ability to challenge the status quo, implementing well-managed risk solutions that align with business objectives while operating within appetite.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 96222.

Job Posting End Date

06/06/2025 , 11.59pm, (Melbourne Australia)