About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Head of Technology in our International Technology team you will lead the effective and efficient operation of the Technology function in Taiwan, ensuring seamless alignment with divisional and global technology strategies, operations, and planning. You will play a critical role in integrating local technology initiatives with ANZ’s broader business objectives, driving innovation, resilience, and operational excellence.

You will also be responsible for the governance and management of IT services supporting the Taiwan business, establishing and maintaining robust structures, processes, and frameworks that enable secure, scalable, and high-performing technology delivery.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. 

Role Location: Taiwan, Taipei
Role Type: Permanent, Full-time

This job opening gives priority to people with disabilities

What will your day look like?

As a Head of Technology you will be responsible for 

• Overseeing the management and execution of the Information Technology function and its activities within ANZ Taiwan
• Engaging with senior stakeholders to provide technology consultancy and ensure alignment between business needs and technology capabilities.
• Managing the country’s IT budget and service costs, ensuring optimal value and efficiency.
• Driving customer satisfaction through the delivery of stable, reliable, and business-aligned technology services.
• Implementing robust risk management practices to safeguard the security, integrity, and availability of systems and data.
• Leading regulatory engagement, ensuring compliance with local technology-related regulations and maintaining readiness for audits and reviews.
• Providing leadership to the local Technology team, with a focus on Application Services, capability development, and performance management.
• Ensuring the team’s structure and skillsets are fit-for-purpose to support current operations and future strategic direction.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong written and verbal communication skills, with the ability to engage and influence executive stakeholders and chair governance forums.
• Extensive experience in the banking and financial services industry, with a proven track record managing large, complex application portfolios.
• Demonstrated expertise in managing offshore, in-country, and cloud-based application outsourcing, with strong governance capabilities.
• Skilled in facilitating risk and compliance assessments in collaboration with security and regulatory partners.
• Strong leadership and influencing skills across diverse business and technical teams, with a proven ability to manage in regulated environments.
• Deep understanding of IT Service Management, with the ability to embed global standard operating procedures and governance frameworks.
• Demonstrated ability to manage a technology budget of approximately $3 million.
• Fluent in English and Mandarin, essential for engaging with local stakeholders and regulators.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 95187.

Job Posting End Date

05/06/2025 , 11.59pm, (Melbourne Australia)