About Us

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.

About the Role

As a Senior Business Analyst at Suncorp Bank, you will support the uplift in data quality across the Bank’s ecosystem. Part of the Data Program of Action responsibility is to analyse, develop solutions for, and remediate data quality issues across Suncorp Bank’s ecosystem. You will be required to be the bridge between business needs and technical solutions, ensuring that requirements are gathered, specifications are well defined, and solutions are successfully delivered.

We are seeking an experienced Senior Business Analyst to focus on data quality remediation, including post implementation support, enhancements, and system integration. Additionally, you will be responsible for mentoring junior analysts, fostering their growth, and promoting best practices in business analysis and technical documentation.

We are looking for a dynamic and proactive individual with strong learning agility and the ability to collaborate effectively with diverse stakeholders. The successful candidate will be mostly self-guided, take initiative, and drive excellent outcomes for Suncorp Bank Customers.

Role Type: 12-month Fixed Term contract
Role Location: Brisbane or Sydney
Work Hours: Full-time (37.5 hours per week)

What will your day look like?

As a Senior Business Analyst, you will: 

• Bridge business needs and technical solutions by gathering requirements, defining specification, and ensuring successful solution delivery.
• Manage technical discussions across teams, including bank technology, bank data services and the business.
• Collaborate and work closely with stakeholders & cross-functional teams to understand define and prioritise post implementation changes and requirements
• Drive agile processes, managing user stories, backlog prioritisation and sprint planning activities
• Ensure project deliverables align with business goals, compliance standards and customer satisfaction objectives
• Manage stakeholder relationships effectively communication project progress, risks, and issues effectively
• Drive continuous improvement and optimisation initiatives within the project, leveraging industry best practice and innovative solutions.
• Develop clear concise reports, presentations, and documentation to communicate findings and recommendations to stakeholders.
• Be able to develop an approach to running key stakeholder information gathering sessions and documentations and present the approach back to key project stakeholders.
• Mentor junior analysts and promote best practices in business analysis and technical documentation
• Understanding the Suncorp business strategy, key systems/process, and important issues/constraints.
• Documenting “as is” and “to be” processes.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Demonstrable experience as a Senior Business Analyst from the business side
• Experience working in Banking or Financial services
• Strong presentation skills- comfortable with talking and presenting to multiple types of stakeholders 
• Strong communication skills and the ability to manage junior analysts and engage with cross functional teams
• Ability to work across multiple workstreams concurrently, managing competing priorities effectively.
• Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels.
• Demonstrated ability to hit the ground running and deliver results in a fast-paced environment.
• Analytical mindset with a keen attention to detail and problem-solving capabilities.
• Ability to work independently and as part of a collaborative team in a fast-paced environment
• Experience working within agile methodologies

You’re not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at Suncorp Bank and the ANZ Group, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 91074.

Job Posting End Date

08/04/2025 , 11.59pm, (Melbourne Australia)