About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Senior Associate, Operational Risk role exists to support second line oversight of non‑financial and operational risks across the Business & Private Banking value chain. The role focuses on specific business segments and customer journeys (including SME, Commercial and Private Banking), contributing to the independent review, challenge and advice on risk identification, risk assessments, and control design and effectiveness across processes, systems and data.  

The role supports the delivery of risk insights, reporting and governance activities, helping to identify control weaknesses, customer impacts and emerging risks across lending, onboarding and servicing activities. It works closely with first line stakeholders and senior risk colleagues to promote adherence to enterprise risk and compliance frameworks and consistent application of risk practices.  

Working under guidance and applying sound judgement, the role contributes to risk analysis, documentation and governance outputs, and supports escalation of risks or control gaps where required. The role also supports initiatives to strengthen risk culture and accountability across Business & Private Banking, while maintaining appropriate independence from first line ownership of controls, remediation delivery and operational execution. 

Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full-Time
 

What will your day look like?

• Support second line review of risks, controls and risk assessments across designated Business & Private Banking activities (e.g. SME, Commercial and Private Banking segments) 
• Analyse risk information and data to identify trends, emerging risks and control weaknesses across customer journeys (e.g. onboarding, lending, servicing), processes and systems 
• Assist in assessing control design and effectiveness, contributing to risk opinions, challenge and recommendations 
• Maintain a risk-based focus on material issues, control weaknesses and emerging themes 
• Support the review of material issues and incidents within Business & Private Banking, ensuring timely identification and escalation in line with Group standards 
• Assist in assessing root cause analyses, considering drivers such as process gaps, credit decisioning issues, onboarding deficiencies or system/data weaknesses 
• Track remediation progress and highlight delivery risks, delays or concerns for further review 
• Contribute to the preparation of risk reporting, committee papers and supporting materials for Business & Private Banking governance forums 
• Provide practical, evidence‑based risk input to stakeholders, drawing on frameworks, policies and available data 
• Support monitoring and analysis of key risk indicators, control metrics and emerging risk trends across customer segments and service models 
• Maintain accurate, well‑structured documentation and records to support effective second line oversight and auditability

What will you bring?

• Good understanding of non-financial risk frameworks, operational risk and relevant regulatory expectations 
• Experience supporting or performing risk assessments, control reviews, issue management, audit or assurance activities 
• Strong analytical capability with the ability to review evidence, identify themes and support practical recommendations 
• Clear written and verbal communication skills, including the ability to prepare concise risk reporting and supporting papers 
• Ability to work collaboratively with stakeholders while applying constructive challenge where appropriate 
• Understanding of the B&PB banking environment in the designated B&PB value chain activities. 
• Approximately 4+ years’ experience in operational risk, compliance, audit, assurance or related financial services disciplines 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 123268 .
 

Job Posting End Date

18/09/2026, 11.59pm, (Melbourne Australia)