Relationship Manager

Req ID: 121573

Department: Small to Medium Enterprise Banking NSW/ACT

Division: Business & Private Bank

Location: Sydney

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

As a Relationship Manager, you’ll manage a growth-focused portfolio of small and medium-sized businesses, partnering with ambitious business owners across a diverse range of industries. By developing a deep understanding of your customers’ businesses, goals, and financial needs, you’ll become a trusted adviser, helping them navigate opportunities and achieve their growth ambitions.

This role has a strong focus on business development and proactive acquisition. You’ll be passionate about identifying, pursuing, and winning new-to-bank opportunities, while deepening existing relationships through tailored banking solutions. Success in this role will come from growing market share, expanding customer relationships, and leveraging strategic referral networks to drive sustainable portfolio growth.

Working closely with product specialists and key stakeholders across ANZ, you’ll build valuable expertise in structuring and delivering complex banking solutions. You’ll be supported by an experienced and collaborative leadership team that is committed to your development and success.

This is an excellent opportunity to accelerate your business banking career and position yourself for future opportunities across our Commercial division and broader ANZ network.

Role Type: Permanent, Full-Time
Role Location: 242 Pitt Street, Sydney NSW 2000
Work Hours: Full-time

What will your day look like?

As a Relationship Manager, you will be:

Building trusted relationships with customers and providing tailored banking solutions that support their business objectives
Identifying and converting new business opportunities to grow your portfolio and strengthen ANZ’s presence in the market
Developing and maintaining strong internal and external networks to support effective deal origination, design and execution
Structuring and delivering customer solutions in partnership with product specialists and key stakeholders
Proactively managing credit, operational and compliance risks while maintaining a strong customer focus
Applying Relationship Credit Approval Discretion where appropriate and ensuring sound credit decision-making

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

A proven ability to build and grow long-term customer relationships while delivering outstanding customer experiences
Strong knowledge of commercial and business banking products, services and solutions
The ability to understand customers’ business needs and provide tailored, value-adding solutions
Experience assessing, structuring and managing credit facilities, with a sound understanding of credit risk principles
Strong negotiation skills, with the ability to structure and deliver solutions that align with both customer goals and ANZ’s risk appetite
Commercial acumen and a growth mindset, with a demonstrated ability to identify opportunities and create long-term value
An understanding of regulatory requirements, risk management practices and prudent banking principles
A proactive and resilient approach to business development, with a passion for winning new business and delivering results

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 121573.

Job Posting End Date

21/08/2026, 11.59pm, (Melbourne Australia)