About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The role of the Expert, Accountability & Insights, is to provide project management support and orchestrate matters relating to accountability matters received from the relevant Divisional Accountability Group (DAG) to the Accountability & Insights team. This role ensures that accountability reviews are conducted in compliance with risk management framework requirements, in a timely manner, and supports fair and consistent application of accountability measures. Additionally, the Expert contributes to the consolidation of insights from reviews, the development of case studies and other knowledge-sharing materials, and the effective dissemination of these learnings across the organisation.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Sydney or Melbourne
Work Hours: Full-time, 40hrs/week

What will your day look like?

Your key accountabilities will include:

• Overseeing the day-to-day running of the Accountability & Insights team including workflow/matter management
• Coordinating matter reviews by the Accountability & Insights team, including engaging with relevant stakeholders, setting up transparent fact-finding sessions, and consolidating insights and findings from review of matters (e.g., case studies)
• Supporting governance and other defined processes; reviewing and updating processes for the Accountability & Insights team where required in line with the governance framework
• Engaging with relevant business areas to collate information (including details on matters referred) and diagnose capability gaps
• Developing implementation plans for capability uplift solutions

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Ability to manage priorities and conflicting issues in a professional manner
• Judgement, decision making and problem-solving skills
• Knowledge of risk management systems
• Business change management experience
• Proven stakeholder management capabilities with the ability to influence outcomes
• Business report writing experience, including clearly articulating findings and recommendations to stakeholders in a way that is clear and actionable
• Well-developed written and verbal communication skills

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 95777 .
 

Job Posting End Date

05/06/2025 , 11.59pm, (Melbourne Australia)