Communications Manager

Req ID: 111019

Department: Corporate Communications - Commercial

Division: Communications & Public Affairs

Location: Sydney

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As Communications Manager, you will develop and deliver effective, engaging and aligned communications for the Business & Private Bank, driving awareness and engagement among employees and other key stakeholders. You will deliver communications that bring Business & Private Bank’s strategic priorities to life, with a focus on driving clarity on the division’s vision, goals and objectives through crafting the right message for the right channels and ensuring employees understand how their work contributes to the bank’s broader strategy. You will also seek and identify external opportunities to lift the profile of Business & Private Bank and its executives, articulate the division’s strategy, and profile customers. A highly skilled communications professional and curious self-starter you will stay abreast of external insights, best practice and emerging trends in strategic communications.

Role Type: Permanent
Role Location: 242 Pitt Street, Sydney NSW2000
Work Hours: Full Time (40 Hours/Week)

What will your day look like?

This role is accountable for:

Working with senior leaders and business stakeholders to plan and deliver a range of internal and external communication initiatives that align with the division’s strategic priorities.
Leading the delivery of innovative, targeted communications among key internal audiences including development of content for Weekly Wrap, employee webcasts, town halls and Viva Engage campaigns.
Producing high-quality leader communications including messaging, talking points and supporting briefing material.
Planning, identifying opportunities and developing written and multimedia content with subject matter experts for ANZ’s owned channels including ANZ’s intranet, LinkedIn Max and bluenotes.
Working collaboratively with fellow Communications and Public Affairs team members and stakeholders to plan, deliver and/or oversee key communication plans executing ANZ’s strategy and priorities.
Identifying opportunities to lift the profile of Business & Private Bank and its executives, articulate the division’s strategy, and profile customers, working with the External Communications team to bring those opportunities to life.
Using feedback, research, analytics, surveys and other data to extract key insights to continuously improve communication and inform future communications plans.
Developing innovative approaches to engage employees and deliver relevant, high-impact and effective communications.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Proactive and creative communications expert with leadership communication and content development experience: highly skilled in the development and delivery of impactful strategic communications.
Exceptional stakeholder engagement skills, with the ability to collaborate and influence at all levels across the organisation.
Ability to work under pressure in a dynamic and evolving context while navigating ambiguity.
Strategic thinker: outcomes focused, strong problem-solving capability and creative in finding solutions.
Excellent writer and editor: can write in multiple styles and for a broad range of channels and situations.
Exercises sound judgement: makes sound and timely decisions in an ambiguous or crisis environments, calm under pressure.
Strong project management: ability to produce, consult and follow through on communications plans and strategies (incl. digital and social). Works to deliver outcomes within set timeframes and agreed standards, overcoming obstacles where necessary.
Natural team player: collaborates to deliver results and has a demonstrated ability to develop relationships at all levels and across geographies.
Broadens perspective: curious about new information, new ideas and diverse perspectives. Continually develops understanding
of ANZ’s business, financial services industry and best practices in communications.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 111019 .

Job Posting End Date

08/05/2026 , 11.59pm, (Melbourne Australia)