About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As an Associate Director within our Institutional Transaction Banking Payments and Cash Management division. You’ll be joining a high performing team, entrusted with managing and optimising revenue within a specialised portfolio of institutional clients, understanding client needs, providing tailored TB solutions, and managing client accounts to ensure high levels of satisfaction.

Your role will report to the segment lead and be instrumental in driving origination initiatives across an existing portfolio of clients, strategic sales, fostering innovation, and representing ANZ both internally and externally.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: 242 Pitt Street, Sydney NSW 2000
Work Hours: Full-time, 40hrs/week

What will your day look like?

Your key responsibilities will include:

• Managing a portfolio of institutional clients who utilise the bank’s Transaction banking product set
• Deliver an exceptional customer experience via accountability for origination, ongoing account management as well as working closely with Operations to ensure a well-coordinated end to end service proposition
• Execute and build pipeline whilst developing client pricing to ensure sound, profitable growth
• Planning and measuring customer revenue, growth, volume and targets
• Tailoring solutions, completing customer needs analysis and understanding customers deeply to determine appropriate pricing to win and retain clients while protecting bank profitability
• Advocate for TB PCM, and promote the wider Transaction Banking agenda, strategy and capabilities
• Preparing and delivering Transaction Banking strategic reviews to drive insights and opportunities as well as developing customer account plans
• Enhance and actively drive initiatives across portfolio in conjunction with the Institutional relationship, Product, Operations, Legal and TB teams

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Extensive Transaction Banking experience within the Payments Industry, and/or Transaction Banking sales and / or relationship management with extensive knowledge of the payments eco-system and its regulatory overlay;
• Strong influencing skills and an ability to work with multiple stakeholders in a variety of jurisdictions
• Strong research and analytical skills along with the curiosity to achieve deep customer understanding to develop customer specific propositions.
• Ability to navigate through financial risk and non-financial risk management frameworks, managing governance, compliance and regulation requirements
• The ability to create a customer strategy and drive it through to execution, inclusive of forecasting for new opportunities and tracking progress across the relevant measures needed to achieve the objectives
• Sales and networking experience with relationship building skills and the ability to manage customers/stakeholders
• Monitoring and demonstrating financial & well managed disciplines in relation to the portfolio’s overall health.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 87692 .
 

Job Posting End Date

07/03/2025 , 11.59pm, (Melbourne Australia)