About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 

Diversified Industries is a relationship banking business which provides tailored financing solutions to customers throughout Australia with debt sizes typically between $10m and $35m.

The business provides a specialist relationship team, who have an in-depth knowledge of the financing requirements of middle market customers – specifically working capital, debt structuring, acquisition finance, cash management, asset finance and import/export operations. Diversified Industries specialise in providing financial and capital management solutions to primarily privately owned businesses that operate in a number of diversified industries including Business Services, Manufacturing, Retail & Wholesale, Transport & Logistics, Tourism, Hospitality and Education.

As an Assistant Manager your role is to partner with the Relationship Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance.

Role Type: Permanent
Role Location: 242 Pitt Street, Sydney NSW 2000
Work Hours: 40 Hours (Full-time)

What will your day look like?

To grow and be successful in this role, you will ideally bring the following:

• Prior experience in a commercial banking frontline roles and commercial lending
• Ability to help manage strong customer relationships by handling service queries and solving minor issues
• Strong communication skills to assist customers effectively
• Attention to detail when reviewing agreements and contracts.
• Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit)
• Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications
• Familiarity with risk management concepts, particularly in credit risk, risk and market risk
• Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti- money laundering).
• Preference for Tertiary qualifications in Commerce, Business, Economics, Accounting, Ag Science/Economics

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Great financial literacy, analytical skills, commercial and business acumen,
• Strong analytical ability to assess and interpret implications of financial trends,
• Prior experience in developing strong relationships in a customer delivery/ customer experience role,
• Sound understanding of the structuring of security arrangements,
• Experience in the banking industry is an advantage, but not a requirement, and
• Preferably possesses an accounting or finance degree or equivalent, though not a strict requirement.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 113182 .
 

Job Posting End Date

13/04/2026 , 11.59pm, (Melbourne Australia)