About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.
 

• Build a rewarding career in an innovative, fast paced and collaborative environment
• Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested?
• An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do

Role Location: St Ives Shopping Village, 166 Mona Vale Road, St Ives NSW 2075
Role Type: Permanent, Part-time  
Shift Schedule: 
Monday: 11:00 AM - 03:00 PM = 4.00 hours 
Tuesday: 11:00 AM - 03:00 PM = 4.00 hours 
Wednesday: Not Rostered 
Thursday: 12:00 PM - 04:00 PM = 4.00 hours 
Friday: 12:00 PM - 04:00 PM = 4.00 hours 
Saturday: Not Rostered 
Sunday: Not Rostered 

Total Weekly Rostered Hours: 16.00 hours 

What will your day look like?

As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.

You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

What will you bring?

To be successful in this role, you will ideally bring the following:

• Role models a strong customer focus, preferably with retail experience
• Ability to multi-task, highly adaptable to change and ambiguity
• Proactive, shows initiative
• Active user and promoter of technology
• Enjoys working in a collaborative team environment

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 87570 .

Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

Job Posting End Date

27/02/2025 , 11.59pm, (Melbourne Australia)