Relationship Associate - Agri

Req ID: 118661

Department: Business Banking Provincial Southern

Division: New Zealand

Location: Southland

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Relationship Associate within the Agri team, you will play a key role in supporting Relationship Managers to deliver seamless banking experiences. This includes providing customer solutions and insights through financial analysis, as well as offering dedicated support to designated customer groups across the Commercial and Small Business segments.

You will have the opportunity to develop your credit and relationship management capabilities, and within 12 months, may be entrusted with a small Credit Approval Delegation and the management of three or more accounts, at the discretion of senior management.

This role is well-suited for individuals with emerging talent and strong potential to progress into full Relationship Management responsibilities.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Southland – Gore or Invercargill
Role Type: Permanent
Hours: Standard, Mon to Friday 37.5 hrs

Ka aha tō rā e kite ai? - What will your day look like?

You will be responsible for:

Listening to and understanding customers to identify their business requirements and service needs, while ensuring they feel valued.
Gaining insights into customer portfolios, including size, objectives, challenges, and value propositions.
Strengthening the bank’s profile by demonstrating a strong understanding of customer industries and relevant market trends.
Managing a small client portfolio where required, at the discretion of senior management.
Building effective relationships and collaborating closely with Relationship Managers, Senior Managers, and product partners to deliver tailored solutions and address customer concerns.
Driving customer satisfaction by managing interactions thoughtfully and providing meaningful, value-added insights.
Leveraging customer feedback to enhance overall experience and support business retention.
Taking a proactive approach to self-development while consistently demonstrating a positive and professional attitude.

Ōu Pūkenga? - What will you bring?

To succeed in this role, you will ideally bring:

Proven experience in building and maintaining strong relationships within a customer-focused delivery role.
A solid understanding of structuring security arrangements.
Strong analytical skills, with the ability to assess and interpret financial trends and their implications.
Experience within the banking and/or financial services industry.
Prior experience in financial and/or lending environments.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 118661.

Te Rā Ōtinga - Job Posting End Date

09/07/2026, 11.59pm, (NZ)