About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Talent & Culture (T&C) Officer in our China T&C team, you will be responsible for ensuring the smooth delivery of in-country Talent & Culture operational processes. You will manage complex workflows, streamline operations, and drive efficiency through automation and technology solutions. This role focuses on activities that must remain within China due to governance, regulatory, location-specific, or employee-facing requirements. You will play a key role in enabling compliant, efficient, and employee-focused HR operations that support the broader business and people strategy.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. 

Role Location: Shanghai, China
Role Type: Full-time, 24 Months Contract

What will your day look like?

As a Talent & Culture Officer you will;

• Contribute to the China team by owning and delivering allocated work within agreed timeframes.
• Ensure end-to-end T&C processes are followed and executed within defined Service Level Agreements (SLAs) and regulatory requirements.
• Take responsibility for in-country end-users, with a primary focus on T&C operations and regulatory reporting as required.
• Manage quality assurance by resolving process and processing defects, ensuring timeliness and accuracy.
• Manage internal audit requirements related to T&C delivery processes.
• Foster and maintain strong working relationships with the T&C team and colleagues at all levels, including senior business leaders.
• Proactively recognise and act on opportunities to share knowledge and insights with T&C colleagues.
• Ensure relevant T&C team members and end-users are informed, engaged, and supported on in-country operational requirements.
• Ensure alignment with ANZ Group governance policies, processes, and standards, as well as external regulatory requirements.
• Proactively manage risks through T&C processes and ensure 100% compliance with in-country regulatory requirements, while role modelling ANZ values and effectively managing non-financial risk.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Tertiary qualified with relevant experience in HR operations and regulatory reporting.
• Strong analytical and time management skills to manage multiple priorities effectively.
• Experience in implementing or supporting tech-enabled HR solutions.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications, especially Excel and Word.
• Comfortable working with data, dashboards, and reporting tools to support decision-making.
• Sound understanding of local labor laws and HR compliance standards.
• Demonstrated commitment to confidentiality and handling sensitive information with care.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 106373.

Job Posting End Date

08/12/2025 , 11.59pm, (Melbourne Australia)