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T&C Operations Assistant Manager

T&C Operations Assistant Manager

Req ID:  33462
Department:  China HRSS (CN0999941)
Division:  Talent and Culture (T87600)
Location:  Shanghai


  • Foster and maintain strong working relationships with T&C team and colleagues at all levels including senior business leaders
  • Build effective working relationships within country T&C team and the wider T&C community, and with business end users
  • Reports to Head of Talent and Culture, China

About the role


At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.


The T&C Operations Assistant Manager is responsible for seamless delivery of Talent and Culture Operations processes to in-country end users.  This role delivers complex workflows for operational, payroll and fulfilment activities which need to remain in-country due to operational governance, regulatory, location specific, or end-user facing reasons.   


Ensure end to end T&C processes are followed and executed within defined Service Level Agreements (SLAs) and Regulatory requirements.

Manage quality assurance including resolving process and processing defects, and ensuring timeliness and accuracy of processes

Provide administration of tax reporting of payroll and benefits related tax activities. This includes but not limited to maintaining records, reconciling / reviewing tax filing activities, and will be viewed as a subject matter expert for all stakeholders


Role Location: ANZ Shanghai, China

Role Type: 2 years fixed term

What will you bring?


To grow and be successful in the role, you will ideally bring the following:


  • Tertiary qualified and extensive years relevant T&C payroll and operations experience

  • Good analytical and time management skills

  • Experience in Tax Reporting &  Regulatory and Statutory requirements reporting

  • Excellent written and verbal communication skills, and Microsoft office skills is required

  • Strong organisational skills

  • Good interpersonal and relationship building skills


You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?


There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.


As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability.  We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.


But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.


We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.


You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.


To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 33462.

Job Posting End Date

image, 11.59pm, (Melbourne Australia)

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