About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As an Assistant Manager, Business Governance & Controls (BG&C), this role plays a critical part in enhancing the organization’s Non-Financial Risk (NFR) management framework by providing subject matter expertise and oversight across key risk domains including Model, Legal, People, Physical Security, and Transaction, Processing and Execution risks. Operating within the First Line of Defense (1LoD), the role leads Operational Risk Stress Testing, manages staff scoring deduction frameworks, and conducts business risk assessments, thematic reviews, and targeted testing. Through these activities, the role strengthens operational resilience, embeds a culture of accountability, and drives continuous improvement in governance and risk control effectiveness.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Full Time, Permanent   
Role Location: Shanghai, China

What will your day look like?

As an Assistant Manager, Business Governance & Controls (BG&C), you will;

• Act as a trusted advisor to business units, offering expert guidance on non-financial risk management to support strategic goals and governance alignment.
• Lead and execute Operational Risk Stress Testing, including scenario design, assumption planning, desktop rehearsals, and reporting.
• Conduct business risk assessments and manage risk/control profiles, including risk acceptances, treatment plans, and issue resolution.
• Provide subject matter expertise on Financial Crime and Operational Resilience, supporting thematic risk reviews and control enhancements.
• Coordinate and perform control testing activities such as Surprise Leave Checks, Control Self-Assessments, and BG&C-led reviews.
• Support business units in designing, embedding, and improving risk processes, including automation and simplification of controls.
• Oversee staff scoring deduction management, including training, tracking, implementation, and register maintenance in collaboration with T&C.
• Prepare and submit local regulatory reports, ensuring accuracy, timeliness, and compliance with reporting obligations.
• Provide compliance and control design support, helping business units meet control objectives and manage obligations effectively.
• Guide business teams through change risk assessments (CRMAs, NFRAs), ensuring risks are identified and mitigated during implementation.
• Engage stakeholders across Operations, Legal, T&C, and Property with enthusiasm and clarity, driving ownership and accountability for risk.
• Serve as the ANZ China Company Chop coordinator and custodian, ensuring proper governance and documentation.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong knowledge of core non-financial risk domains, including regulatory obligations and risk assessment methodologies such as NFRAs and CRMAs
• Proven mastery of the non-financial risk operating model, NFR framework, and familiarity with NFR Hub dashboards and tools
• Demonstrated experience in control testing, validation, and review—including CSA sample checks, special tests, and remediation planning
• Ability to assess control effectiveness, identify gaps, and implement improvements across the control environment
• Solid capability in managing end-to-end issue and event processes, including documentation, root cause analysis, SLA oversight, escalation, and system tracking
• Skilled in translating event insights into systemic control enhancements
• Strong interpersonal and communication skills to engage cross-functional teams, educate business units, and support cultural uplift
• Experience managing stakeholder expectations across internal teams and external regulators, including audit readiness and reporting
• Proactive learner who stays current with evolving risks, controls, tools, and regulatory requirements
• Adaptable mindset with the ability to embrace change and new processes in dynamic environments
• Positive and persistent approach to problem-solving, with a track record of driving initiatives to completion

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 102678.

Job Posting End Date

22/09/2025 , 11.59pm, (Melbourne Australia)