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ACM Senior Officer (Fixed-Term)

ACM Senior Officer (Fixed-Term)

Req ID:  31501
Department:  SH PCO (CN0199918)
Division:  Institutional (T45000)
Location:  Shanghai


  • Excellent opportunity to be part of a growing team
  • Deliver positive outcomes to stakeholders backed up by your expertise and skills
  • Reports to the Head of Onboarding

About the role


At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 


As a ACM Senior Officer, you are responsible for ensuring the delivery of daily targets and customer service in ANZ China via robust learning and development frameworks. Your responsibilities include KYC, Static Data, Channel Registration, associated reporting and quality checks. You need to ensure timely and accurate processing of work for both internal and external customers in line with expectations and within the agreed criteria set out in service level agreements and established policies. 



Role Location: ANZ Shanghai, China

Role Type: 2-Year Contract, Full-time

What will you bring?


To grow and be successful in this role, you will ideally bring the following -


  • Knowledge of multi-country, multi-entity financial accounting
  • Excellent communication skills in written and verbal in English & Mandarin
  • Accuracy and attention to detail
  • Knowledge of AML and KYC requirement
  • Experience in regulatory reporting, Account and Channel Maintenance is preferred


You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?


There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.


As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability.  We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.


But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.


We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.


You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.


To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 31501.

Job Posting End Date

09/03/2023image, 11.59pm, (Melbourne Australia)

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