About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Manager, Front Office & Business Support, you will be responsible with the following:

Front Office Support

• Post trade lifecycle issue management and support (cancellations, amendments, options expire etc) on behalf of the Trading & Sales desk.
• Key escalation contacts for Markets on trade lifecycle issues and achieve remediation of these issues with Operations/Product Control/Business.
• Participate in STP capabilities for the business and introduce process improvement initiatives to improve the efficiency and capabilities of the business and client experience.
• Driving development and review of new and existing trade capture booking models for new product implementation.
• Driving development of internal controls for trade capture models, mitigating operational risks through a proactive approach.
• Documentation of procedures and controls across FO Support activities.
• Coordinate of UAT/Implementation of front office system migrations and developments.

...

Business Support

Support business management in Markets Korea. Including but not limited to the following:

• Coordinate and facilitate the delivery of key business initiatives.
• Coordinate and implement new systems, regulations or business models subject to Markets Korea.
• Coordinate and facilitate regular and ad hoc meetings by assisting with materials and following up on the action items.
• Coordinate and facilitate the Markets Business processes and manuals regarding Balance Sheet Coverage Model, Korea BIM, User Access Management, OMR Monitoring and Hedge limit Monitoring.
• Support improvements to STP developments through identification of process deficiencies.
• Organize and coordinate Local and Global NPC to initiate and implement new products for Markets business.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent; full-time 
Role Location: ANZ Branch, Seoul, South Korea

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Experience in financial services with extensive middle office experience.
• Working knowledge of FX, Rates & Credit financial products, middle office processes and the Front Office trading system e.g., Murex. Knowledge of broker execution platforms will be advantageous.
• An ability to be flexible in your daily work routine to cater to ad hoc investigations or reporting requirements. Able to work on an individual basis but also as a part of a bigger local and global team.
• Able to influence people to deliver outcomes.
• Able to collaborate with people and build strong working relationship within and across business units.
• Strong customer service ethic, subject to maintaining internal controls.
• Ability to work individually but as part of a large global team.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 81613.

Job Posting End Date

02/12/2024 , 11.59pm, (Melbourne Australia)