About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As the Head of Business Governance & Controls, you will ensure effective non-financial risk management aligned with ANZ’s I.AM Framework, working closely with senior leaders and teams to uphold strong governance across operational and compliance requirements while supporting ANZ Korea’s business objectives. You will lead the implementation of group-wide risk initiatives, execute core assurance functions, and advise on emerging risks and strategic improvements. Additionally, you will promote a mature risk culture through education, manage business continuity, and provide operational risk guidance across policies, procedures, products, and projects.

Business Governance & Controls (BG&C) serves as ANZ’s Control Officer function within the Non-Financial Risk (NFR) Framework, ensuring the business operates within risk appetite and policy requirements. It supports Line 1 Risk Owners by embedding the NFR culture, monitoring risk performance, and advising on effective control design and implementation. BG&C also consolidates governance activities, provides strategic risk insights, and helps uplift risk awareness and capabilities across the business. Additionally, it offers support in business continuity, crisis management, and product/channel reviews to strengthen the overall control environment.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: ANZ Branch Seoul, South Korea
Role Type: Full-time; Permanent   

What will your day look like?

As the Head of Business Governance & Controls, you will: 

•    Execute core assurance functions under ANZ’s I.AM Framework Control Officer role (including risk profiling, control testing, KRI monitoring, event and treatment management, audit item remediation tracking)
•    Perform risk assessments and facilitating acceptance by relevant senior stakeholders or business remediation as required
•    Preparation for and participation in Risk Management Committee / Forums (reporting and advising on performance of key risk metrics
•    Deliver Country Risk Attestations (CPS220/CPS234)
•    Identify trends and emerging risks relevant to business context and advising country leadership team on strategic improvements in the Risk & Control environment
•    Manage business continuity assurance in line with ANZ framework requirements
•    Drive non-financial risk awareness, education and training promoting operational risk management as a core capability for all within an active, mature Risk Culture
•    Deliver Operational risk review and advisory in local policy, procedure, product and projects

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

•    Strong experience in operational risk management within banking or financial services.
•    Proven leadership and line management capabilities
•    In-depth knowledge of Risk and Compliance frameworks.
•    Skilled in managing senior stakeholder relationships, with strong influencing and negotiation skills.
•    Ability to prioritize effectively and manage conflicts constructively.
•    Familiarity with ANZ’s Institutional Business structure and the I.AM Amplified transformation.
•    Demonstrated ability to design and implement business process improvements.
•    Sound understanding of Korea’s banking regulations, legislation, and market practices.
•    Experience working with 2nd line of defence risk functions
•    Excellent written and verbal communication skills
•    Proactive in challenging the status quo to drive risk-aware decision-making.
•    Holds a university degree with extensive experience in risk management roles.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 98952.

Job Posting End Date

30/06/2025 , 11.59pm, (Melbourne Australia)