About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.  

The Assistant Manager role is critical to making this happen. In this role, you will assist the Relationship Manager to develop sustained business growth whilst maintaining sound risk management to ensure that a quality portfolio is maintained. You will conduct analysis of clients’ financial statements, annual review of financial performance and lending facilities; assist clients with internet banking, credit cards, merchant facilities and other electronic transaction.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: 255-259 Raymond Street, Sale VIC 3850 
Work Hours: Full Time (40 Hours/Week)

What will your day look like?

As an Assistant Manager, you will have the opportunity to: 

•     Support  in making banking easier for customers, providing customer solutions, and insights,
•     Conduct financial analysis and develop and implement appropriate customer strategies,
•     Establish and maintain a professional profile in the market and maintain an understanding of the customer’s industry and associated markets,
•     Work collaboratively with other internal work functions and stakeholders, and
•     Demonstrate living the ANZ Values with customers and colleagues.

What will you bring?

In this role, your typical day may involve:

• Supporting the Manager in planning, coordinating, and overseeing daily operations
• Monitoring team performance and helping ensure targets, SLAs, or KPIs are met
• Assisting with task allocation, workflow management, and prioritization
• Acting as a point of contact for team queries and escalating issues where needed
• Preparing reports, tracking progress, and providing updates to stakeholders
• Supporting process improvements and implementing best practices
• Coaching and guiding team members to help them perform at their best

You’ll play an active role in keeping things running efficiently while contributing ideas to improve outcomes.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 124725 .
 

Job Posting End Date

15/10/2026, 11.59pm, (Melbourne Australia)