About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As Head of Talent & Culture, PNG you’ll be accountable for leading the delivery of high quality, efficient and compliant Talent & Culture services to employees and senior stakeholders in PNG. 

You will be responsible for executing the ANZ Group and Institutional Talent & Culture strategy into PNG and ensure that regulatory, cultural and business specific requirements, are delivered in alignment with service level agreements (SLAs), internal policies and external regulations.

Being a key member of PNG’s Leadership team, you will be responsible for providing Talent & Culture guidance and leadership to support Papua New Guinea’s business strategy and success.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Level 10 Harbourside South Building, Stanley Esplanade, Port Moresby NCD, PNG

Role Type: Permanent, Full-time

What will your day look like?

As Head of Talent and Culture, PNG, you are accountable for:

• Leading the PNG Talent & Culture team and fostering a collaborative work environment by sharing knowledge and insights, engaging in regular performance and development conversations, coaching and mentoring
• Managing Non-Financial Risk through oversight of end-to-end Talent & Culture operational processes, supporting line managers and working closely with Senior Leaders and ANZ Group colleagues to ensure effective controls are in place
• Organisational design and People Strategy for the PNG business
• Providing Talent & Culture advice and expertise as a key member of the PNG Leadership team
• Maintaining high standards of work delivery through quality assurance, compliance with regulatory requirements and promoting a culture of continuous improvement
• Ensuring people related costs are on budget and to plan, collaborating with Finance and local line managers to regularly monitor
• Timely delivery of ANZ Group Talent & Culture cyclical activities and change initiatives - leading and embedding changes where required for PNG including policy and process updates
• Sharing data driven insights for the PNG business and senior stakeholders to guide decision making
• Executing Talent & Culture processes within agreed timeframes, ensuring accuracy to avoid financial penalties
• Vendor partnership and contract renewals – e.g., with Medical Insurance Providers
• Wellbeing and Safety Leadership in PNG, working closely with the ANZ Group Wellbeing and Safety team to execute ANZ Group initiatives
• Governance and oversight of the PNG payroll activities offshored to the ANZ Fiji Central Payroll team
• Collaboration with International, Institutional and other T&C Divisional Business Partners to uplift and deliver seamless Talent & Culture services, resolving escalations, and leading local Talent & Culture initiatives

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven Senior Human Resources experience in roles leading teams
• Human Resources Operations Expertise – Extensive knowledge and hands-on experience across Talent & Culture processes, systems, and tools, including payroll governance, data validation and reporting, performance and remuneration cycles, employee benefits, recruitment, mobility, and wellbeing & safety.
• Employment Law & Compliance – Sound understanding of PNG employment legislation and regulatory requirements, ensuring all Talent & Culture practices align with local compliance standards.
• Team Leadership – Proven experience leading teams, fostering capability development, managing performance, and coaching individuals to achieve both personal and organizational goals.
• Senior Leadership Experience – Demonstrated experience as part of a senior leadership team, driving organizational design and leading key people strategy initiatives, including annual performance and remuneration reviews.
• Trusted Advisor – Ability to build credibility with senior stakeholders, providing coaching and guidance on a wide range of people-related matters with a pragmatic, empathetic approach aligned to ANZ values.
• Stakeholder Relationship Management – High level of integrity with a strong track record of building and maintaining trusted relationships across diverse teams, geographies, and cultures within multinational environments.
• Communication Skills – Clear, concise, and effective verbal and written communication skills that support stakeholder engagement, collaboration, and issue resolution.

_

• Customer-Centric Approach – Strong service orientation with the ability to collaborate effectively with Talent & Culture Business Partners and employees to deliver seamless, customer-focused HR support.
• Time Management & Organization – Highly organized with the ability to manage competing priorities, adapt to changing demands, and consistently meet deadlines and project milestones.
• Accuracy & Compliance Focus – Strong attention to detail with a commitment to executing tasks accurately while ensuring adherence to internal policies and regulatory requirements.
• Technical Proficiency – Advanced proficiency in Microsoft Excel, Word, and PowerPoint, supporting data analysis, reporting, and presentation of insights.
• Project Management experience – leading divisional or regional Talent & Culture projects and initiatives
• Audit, Risk and Compliance reporting experience- understanding of internal/external audit processes and experience with Talent & Culture data reporting
• Change management leadership – experience leading changes with Talent & Culture processes and contribute to continuous improvement
• Tertiary qualification in Human Resources, Business Administration or a related field

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 116097.

Job Posting End Date

27/05/2026 , 11.59pm, (Melbourne Australia)