About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Trade International Support Officer, you will provide quality control for documents and data from three different business areas: Trade, Transactional and International. You will also review and reconcile information and ensure all reports and outputs are in compliance with regulatory requirements. It does identify the issues in payments and documents processing and implements solutions according to established guidelines.

You will also provide recommendations for process improvements in using the digital channels for other stakeholders. Ensure our customer’s Trade Products, International Telegraphic Products through DOC Flow System and On boarding new customers to Digital Platform is provided in a timely and efficient manner. Responsible for Regulatory requirements within the business in spot checks. Responsible for all queries in relates to trade, transactional and international transactions.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: ANZ Nuku’alofa, Tonga    

Role Type: Permanent, full-time

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Experience in trade and international payments in the banking and financial services industry
• Good research and analytical skills and problem-solving ability with strong focus on best practice and continuous improvement
• Has keen attention to details, team player and has a strong customer focus

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 103694.

Job Posting End Date

02/10/2025 , 11.59pm, (Melbourne Australia)