Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.  

Mō te tūranga - About the role

The Senior Manager Home Lending roles are newly established senior leadership positions within ANZ’s Customer Engagement function. These roles are responsible for leading and shaping proprietary home lending growth across the region, with a strong focus on customer outcomes and performance.

You’ll work in close partnership with our Home Lending Hubs, Branch Area Managers, and a broad range of cross-functional and regional leaders to drive sustainable growth through innovation and teamwork. Through strong leadership and influence, you’ll help embed best practice and deliver outcomes that support both our customers and our people.

Your focus will be on achieving strong business performance, championing fair and consistent customer outcomes, and driving operational excellence. You’ll play a key role in implementing growth strategies, lifting capability, and building a collaborative, high-performing workforce that supports the evolving home lending and small business needs of our communities.

Banking is changing, and we’re changing with it. At ANZ, you’ll have the opportunity to try new things, learn, and grow—building your future while helping to build ours.

Role Location: As this role provides leadership across the Northern region, we are open to candidates based in any key city across the North Island, (including Auckland).  Note, the Northern region includes the entire North Island outside of Auckland. 

Role Type: Permanent, fulltime

Ka aha tō rā e kite ai? - What will your day look like?

The Senior Manager Home Lending position is a dynamic and impactful role with a broad range of responsibilities. Some of your day-to-day activities may include the below:

• Lead regional growth by shaping and delivering strategies that grow proprietary home lending and create standout, customer‑first experiences aligned to ANZ’s 2030 ambition.
• Influence and collaborate at scale, partnering with Branch Area Managers, Home Lending Hubs, and senior cross‑functional leaders to drive momentum, innovation, and shared success.
• Build and inspire high‑performing teams, creating a strong leadership culture grounded in accountability, inclusion, continuous improvement, and a growth mindset.
• Drive operational excellence, leveraging digital tools and smart ways of working to lift productivity, close performance gaps, and deliver consistent, high‑quality outcomes.
• Deliver sustainable results, achieving regional growth and retention targets through responsible lending, strong risk management, and unwavering focus on fair customer outcomes.
• Bring outside‑in thinking, sharing best practice and fresh insights to help shape a market‑leading home lending capability and influence broader business improvement.

This position offers flexibility and creativity—you’ll be encouraged to bring your unique perspective and flair to make the role your own.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Deep home lending expertise, with a strong understanding of the New Zealand market, customer needs, and emerging industry trends.
• Influential leadership style, with the ability to engage senior stakeholders, collaborate across functions, and lead diverse teams with authenticity and impact.
• Proven credit and risk capability, bringing confidence across the full lending lifecycle and a track record of sound, responsible decision‑making.
• Inspirational sales and performance leadership, with experience leading high‑performing, geographically dispersed teams to deliver strong growth and retention outcomes.
• A customer‑first mindset, consistently shaping decisions, culture, and outcomes around exceptional customer experiences.
• Operational and digital savvy, using technology, data, and smart ways of working to improve performance, productivity, and customer journeys.

You don’t need to tick every box. At ANZ, growth mindset matters—if you bring most of this and the drive to keep learning, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 112628.

Te Rā Ōtinga - Job Posting End Date

06/04/2026 , 11.59pm, (Melbourne Australia)