Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

We’re looking for Product Analytics Managers to join our Product Forensics team, focused on using data-driven insights to ensure our products operate as intended, meet Terms and Conditions, and deliver on our customer promise. In this role, you’ll apply your analytical expertise to proactively build assurance across a range of banking products, including Home Loans, Business Lending, Deposits, and Consumer Finance.

You’ll work closely with Product Managers and a broad group of stakeholders to design and deliver end-to-end product forensics pipelines across areas such as rates, fees, propositions, and packages. This includes managing stakeholders across teams like Risk, Customer Resolution, Products and Technology, while turning data into meaningful business insights.

You’ll be part of a supportive team with a strong culture of continuous improvement, where you’ll play a key role in shaping the future of Product Forensics.

Role Type: Permanent, Full-time
Role Location: Auckland | Tāmaki Makaurau / Wellington | Te Whanganui-a-Tara  

Ka aha tō rā e kite ai? - What will your day look like?

As a Product Analytics Manager - Forensics, you'll be supporting us with smarter product design, ongoing monitoring and reducing risk. Your day-to-day will include:

• Use data-driven insights to ensure banking products operate as intended, meet Terms & Conditions, and deliver on our customer promise
• Build and deliver end-to-end product forensics pipelines across rates, fees, propositions, and packages
• Partner with Product Managers and cross-functional stakeholders (Risk, Customer Resolution, Products, Technology) to manage delivery and drive outcomes
• Generate actionable business insights while contributing to a supportive, continuously improving team shaping the future of Product Forensics

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong analytical capability with experience using tools and languages such as SQL, Teradata, KNIME, or Python to interrogate and interpret data.
• Highly detail-oriented, with a deep understanding of banking products (Home Loans, Business Lending, Deposits), including interest calculations and pricing structures.
• A natural curiosity and passion for data, with the ability to quickly dissect complex systems and large datasets to uncover meaningful insights.
• Excellent communication skills, able to clearly translate detailed and complex analysis into practical, actionable recommendations.
• Experience in data visualisation (Power BI, Tableau), with a focus on presenting insights in a clear, accurate, and insightful way.
• A proactive and methodical approach, combining project management and business analysis skills with a continuous focus on accuracy, improvement, and learning new analytical tools and technologies.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 117834.

Te Rā Ōtinga - Job Posting End Date

12/07/2026, 11.59pm, (Melbourne Australia)