Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Mainframe Platform Administrator at ANZ, you will play a vital role in keeping our core banking services secure, stable and available around the clock. You will support and maintain our IBM Mainframe operational infrastructure, helping ensure platform services continue to meet business service delivery targets while remaining compliant, resilient and future ready.

Working at the heart of our technology operations, this role supports the smooth running of critical systems that underpin the bank. You will contribute to strong platform outcomes through reliable operations, thoughtful change delivery and continuous improvement, helping ANZ deliver dependable services to customers every day.

Role Location: This role can be based in our main centres - Wellington or Auckland. Let us know what works for you.

Role Type: Permanent

Hours: 37.5 hours per week (Standard)

Ka aha tō rā e kite ai? - What will your day look like

You will be responsible for:

• Resolving incident, problem, change and service request tickets within agreed SLA timeframes
• Monitoring the Mainframe environment and supporting incident detection, resolution and reporting
• Managing escalations, follow‑ups and ticket closure through the company call management system
• Coordinating with third‑party service providers to progress and resolve technical requests
• Scoping change activity and preparing impact assessments to support safe delivery
• Creating and executing test plans to validate changes prior to implementation
• Scheduling and delivering approved work and change activities in line with change governance
• Completing system administration tasks including software installs, builds, package testing and configuration
• Maintaining accurate operational procedures, processes and technical documentation
• Contributing to continuous improvement, peer review, mentoring and knowledge sharing within the team

Ōu Pūkenga? - What will you bring?

We are looking for someone who brings a thoughtful, reliable approach to their work and enjoys contributing to a collaborative technical team. Ideally, you will have:

• Clear and confident communication skills, with the ability to explain technical information in a way others can understand
• Comfort working with a variety of people across different situations, adapting your communication style as needed
• The ability to stay focused under pressure, balance priorities and work steadily towards agreed timelines
• Strong listening and problem‑solving skills, with a willingness to ask questions and confirm understanding
• Good organisation and time management skills, with the ability to work independently while contributing to team outcomes
• Experience supporting IBM Mainframe environments in an enterprise setting, with depth built over time
• Practical knowledge of IBM z/OS and Mainframe hardware platforms
• Exposure to RACF security concepts and controls
• Familiarity with tools and technologies such as CICS, MQ or IIB, with an interest in building capability where needed
• An openness to learning and sharing knowledge, with experience or curiosity around performance, monitoring or storage tools such as Omegamon

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 112524.

Te Rā Ōtinga - Job Posting End Date

Sunday 12 April at 11.59pm (NZ)