About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Manager, Trade and Supply Chain Services in our Institutional Trade Services you will work closely with Transaction Banking Sales and Hub teams to ensure that Supply Chain Finance Transactions are processed within agreed turnaround time, acceptable risk and compliance parameters. You will also provide support and coverage for other Core Trade Products (including Import/Export LCs, and Standby LCs) to ensure all daily activities are completed on time, as well as assist Senior Manager with administrative management functions, deliver changes and drive automation within the Trade and Supply Chain Operations team.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 4 Fixed Term Contract, Full Time
Role Location: New York
 

What will your day look like?

As a Manager, Trade and Supply Chain Services, you will: 

• Provide exceptional customer service and identify cross sell opportunities by developing and maintaining good customer relationships.

• Assist with the development and maintenance of a customer focussed environment offering flexible, simple and easy to deal service

• Providing advice to customers on Trade related activity.

• Monitoring daily work queues both via DSD and Outlook to ensure timely and accurate handling of transactions, including DSD case management.

• Ensure all transactions are to be processed in accordance with internal trade policies, procedures or any other governing rules such as UCP 600, ISP98. Sanctions policies are to be applied to all transactions and issues escalated in accordance with the Trade Escalation Policy.

• Breakdown & process of shipping documents in accordance with UCP 600 governing rule.

• Maintaining effective and efficient records and filing of transactions.

• Report any transaction which is suspected to be in connection with money laundering, fraud or terrorist financing

• Develop and maintain good working relationships with Hub staff, Trade Operations counterparts, Trade Sales, Trade Product, Relationship Managers and other key stakeholders.

• Have clear understanding of risks posed within trade products Managing risks and controls within the business area, promoting awareness and ensuring any concerns are escalated accordingly

What will you bring?

To grow and be successful in this role, you will ideally bring the following: 

• Good Knowledge of Trade products, Supply Chain (receivable and payable), Import and Export LCs, especially Guarantees /Standby LCs language and processing (including Thorough knowledge of International Chamber of Commerce Publications relative to Guarantees and SBLCs. CDCS (Certificate for Documentary Credit Specialists) a plus        

• Strong  experience in Trade Operation with a customer service focus and experience working under a SPOKE and HUB operating model    

• A good understanding of customers’ needs’ and drivers in relation to their international business. Excellent Customer service skills with basic selling skills to leverage customer contacts to identify referral opportunities to the Sales Team.           

• Strong IT and Microsoft office skills for reporting, record keeping, and presenting with the ability to learn and utilise new bank systems quickly and efficiently (Trade360, MIDANZ and Razor core systems interface, as well as Trade Transactive Portal a plus)

• Strong analytical and problem solving skills to enable identification of issues involved in complex business problems and to develop acceptable solutions for the business   

• Able to work under pressure and perform time management to deliver priorities 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 82015.

Compensation

The base salary range for this position is $140,000 - $160,000

This range is determined by the job, location and level of expertise required for this specific role.  The final salary offered will consider your capabilities, skills and knowledge.

Job Posting End Date

27/11/2024 , 11.59pm, (Melbourne Australia)