About Us

At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing.

About the Role

Are you looking for an opportunity to be part of something different - working in an agile way to innovate and deliver quality outcomes at pace? We are looking for people who are passionate about transformational change and doing remarkable things for our customers, to help us redefine banking for the future.

Join us as we reimagine services using the latest platforms and technology, to better support our customers’ financial wellbeing.

As a Journey Expert within our ANZ Plus Retail Risk team, your mission is to focus on solutions that transform the way we digitally assess and decision credit applications. You will contribute to this success through working with stakeholders to analyse information, understand the organisational context and elicit, document and manage business requirements in an end-to-end manner. 

Role Type: Permanent
Role Location: Melbourne, or Brisbane
Work Hours: Full time

What could your day look like?

• Define and develop business requirements and acceptance criteria that is fit-for-purpose
• Perform current and future state analysis to support squad objectives
• Defining and documenting process guides for various stakeholders
• Optimising workflow management to ensure traceability to strategic alignment and critical controls
• Verifying and validating the changes in Non-Prod and Production environments
• Building expertise and owning the requirements for components of the Origination journey
• Contribute to a ‘test & learn’ culture within the squad, encouraging best practices around reviews, quality, and documentation
• Identify opportunities for continuous improvement and implementing efficient solutions
• Provide ongoing support for tech platforms as required e.g., problem / incident management.

What's in your toolkit?

While previous experience in a retail banking environment would be highly sought after, at ANZ we are focused on people bringing a growth mindset to their approach to work.

• Experience in translating requirements into user stories and acceptance criteria
• Strong understanding of project management lifecycles, disciplines and procedures
• Experience using Confluence and Jira in a project delivery environment
• Credit Risk or Credit Operations experience preferred but not essential
• A desire to continuously learn new techniques and technologies, bringing innovative ideas into the Squad.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 84935 .
 

Job Posting End Date

03/03/2025, 11.59pm, (Melbourne Australia)