About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Stream Lead ​in our ASIC Matters Remediation Program – Events Management, you’ll play a key role in leading uplift of the Events Management Process across ANZ Retail, B&PB and Operations. This role is accountable for leading the implementation of remediation activities, embedding new standards and processes, and ensuring compliance with regulatory obligations as part of the ASIC Matters Remediation Plan.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent 
Role Location: 833 Collins Street Docklands VIC 3008
Work Hours: 40 Hours Per Week

What will your day look like?

As a Stream Lead,​ you will:

• Design, implement, and embed deliverables under the ASIC Matters Remediation Plan for Event Management, including activities focused on improving event management processes, procedures, and guidance.
• Engage with internal stakeholders across the Retail Division, Operations and Business & Private Bank, collaborating closely to ensure alignment and consistency of new events management processes.
• Monitor and report on remediation progress, including the preparation of closure packs and regular updates to key stakeholders.
• Work collaboratively with first and second line representatives to ensure solutions are robust, compliant, and embedded into business-as-usual processes.
• Engage with Businesses as required, supporting the embedding of remediation activities, including training and continuous improvement initiatives.
• Manage deliverables to a tight schedule and high standard of quality
• Coordinate the management of dependencies, including competing priorities and sequencing of work to optimise team output

• Apply standards, processes and activities that align to the ANZ Delivery Framework and Investment Governance processes
• Build and maintain effective relationships with colleagues, managers and key stakeholders, anticipating and responding to evolving stakeholder needs through effective communications.

• Demonstrate ANZ values and building a customer focused culture, adapting own behaviour to changing demands, and fostering collaboration across teams / business units

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Demonstrated experience in designing and implementing remediation activities within a regulated financial services environment.
• Strong understanding of event management processes, systemic issues management, and regulatory obligations relevant to ASIC Matters.
• Proven ability to engage and influence a wide range of internal stakeholders across business units, including first and second line representatives.
• Experience in monitoring, reporting, and preparing closure documentation for remediation activities.
• Ability to work collaboratively within a project or program team, delivering sustainable solutions that increase effectiveness

• Superior stakeholder engagement, negotiation and relationship building skills to develop close working relationships with Stream Leads, other Senior Project Managers, Program Director and business leads, to ensure positive and collaborative project delivery outcomes
• Experience and use of the Atlassian suite of products, JIRA, Confluence etc.
• High organisational skills, suitable to high paced complex program delivery environment.
• An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do

Please note: Post ASIC Matters there will be opportunities to support other priority programs within the Bank.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 110120 .
 

Job Posting End Date

23/02/2026 , 11.59pm, (Melbourne Australia)