About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

ANZ is embarking on an ambitious and exciting program of work – the migration of our customers to our Digital-first proposition, ANZ Plus.

Within the Customer Migration Program, the Strategy team: 1. Provide long term direction and planning around our migration approach (e.g. priorities, value realisation, approach), 2. Support resolution of discrete problems in the Program as required, 3. Lead communication, relationship building and buy-in amongst our senior (e.g. Executives, Board) and external stakeholders

This role will lead allocated workstreams spanning the above three areas.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Melbourne or Brisbane
Work Hours: Full-time

What will your day look like?

In this role you will:

• Stand-up, define and structure problems that require resolution into clear workstreams (e.g. problem definition, structured work-planning)
• Guide more junior team members to manage the delivery of workstreams. Or, in some instances, lead discrete priority workstreams
• Guide quantitative and qualitative analysis to define strategic choices and key value drivers related to migration and provide insights into the relative benefits and costs of each option
• Partner with SMEs, or other areas of Customer Migration and other teams in ANZ as we solve complex problems
• Develop strong stakeholder relationships (within ANZ including with senior/executive stakeholders) and maintain effective communication channels to effectively resolve issues and remove barriers to success
• Identify the risks and implications - customer, commercial, organisational, technology and regulatory - of these strategic choices to inform trade-offs decisions
• Prepare and deliver communications to key senior stakeholders and committees  - including written comm’s (presentations and written memorandums to promote alignment)
• Facilitate the team’s access to people, data, knowledge, and expertise – including leading interactions with our external delivery partners
• Support Customer Migration portfolio maintain momentum and seek timely decisions on key issues (including timely escalations, as required), ensuring accountability for action and deadlines

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Problem solving & analysis: Advanced problem-solving skills and ability to conduct quantitative and qualitative analyses of customer, bank and industry data to deliver insights to resolve strategic questions.
• Financial Services Knowledge/Expertise – Background in Retail and/or Commercial banking, Digital banking/banking technology, merger and acquisition environments is preferable.
• Communication skills: Strong written and verbal communication skills to draft structured and compelling presentations and written memo’s that articulate all aspects of strategy decision making (rationale, objectives, positioning, options, recommendations) with fast iteration / turnaround, with limited guidance. Top-down and narrative-driven communication are important.
• Relationship management: Ability to build relationships that engage, influence, and align stakeholders at all levels of the organisation
• Previous Strategy experience: 5+ years demonstrated experience in Strategy Consulting roles (e.g. Manager or Principal in MBB or boutique), or in-house Strategy roles in Financial Services.
• Structure and clarity: Ability to bring structure and clarity to complex problems and reflect this through communications.
• Culture: Role models and promotes ANZ values, behaviours and culture

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 90733 .
 

Job Posting End Date

03/04/2025 , 11.59pm, (Melbourne Australia)