About Us

ANZ’s 2030 strategy is transforming our bank to win the preference of customers, shareholders and the community. ANZ will achieve this by focusing on four strategic pillars – customer first, simplicity, resilience and delivering value. 

About the Role

Role Location: 839 Collins Street, Docklands VIC 3008 (Melbourne based preferred, but not essential)

Role Type: Permanent

Role Schedule: Full-time, 40 hours /week

A critical component of our enterprise transformation is ‘Program PACT’ (People, Accountabilities, Customers and Trust), which has been established to deliver better customer, risk and business outcomes through sustainable improvements to ANZ’s non-financial risk management practices.  

You will be joining the Learning Product Area within Talent and Culture. Our mission is to help people build the capabilities they need to deliver today, transform the bank, and be future ready. The Learning Product Area is responsible for execution of ANZ’s learning strategy, ownership and management of our enterprise learning platforms, event management, the development of a suite of people capabilities critical to our success, oversight of our learning standards, guidelines and upskill of our global learning community. We are also playing a critical role in delivering on the capability requirements as part of the PACT program.

What will your day look like?

As an experienced capability professional, the successful candidate will play a key role in:

• Partnering and consulting across a complex stakeholder network to understand, support and deliver on capability and training needs.
• Playing a role in ANZ’s federated learning operating model, including empowering our capability community and driving quality, standards, and consistency.
• Leading the design, adoption, and sustainability of solutions delivered as part of PACT, including managing vendor engagements where required.
• Helping to shape and guide the development and delivery of evidence-based capability practice.
• Engagement with senior leaders to drive alignment, reduce duplication of effort, and simplify learning at ANZ.

Our team works in an agile way, learning and adapting as we go. So, if you have significant experience in and a passion for capability development at scale, this is a great opportunity to be part of shaping ANZ’s approach to uplifting non-financial risk capability.

What will you bring?

While you don’t need to tick every box, to grow and be successful in this role, you will ideally bring some of the following:

• Experience in and credibility to work with executive and senior stakeholders to shape and deliver capability initiatives for measurable impact.
• Strong consulting skills, including the ability to distil diverse insights into actionable, prioritised and commercial plans.
• Strength in influencing outcomes, while building trusted and deep relationships with a diverse group of stakeholders
• Strong project and product management skills and the ability to operationalise and run enterprise programs.
• Excellent communication skills, with the ability for data-driven storytelling to engage and influence key stakeholders.
• Demonstrated experience in Organisational Development (OD), Learning, Organisational Psychology, or other relevant professions in HR, Business or Human Behaviour.
• Experience in leading the design, execution and maintenance of capability initiatives in large, complex organisations.
• Comfort working through ambiguity to solve complex problems.
• Understanding of vendor management and partnerships to deliver strategic initiatives.
• A vocal and brave challenger who can back up ideas with data and practical solutions.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 106745.
 

Job Posting End Date

12/12/2025 , 11.59pm, (Melbourne Australia)