About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Advisor, Operational Risk & Resilience, you will play a key role in strengthening ANZ’s operational and resilience risk capability across our Technology division. Working as a trusted first line risk partner, you will support and coordinate risk assessments, regulatory and policy changes, governance activities, and control uplift initiatives. You will collaborate with a broad range of stakeholders to embed effective and sustainable risk controls, provide meaningful risk insights, and help foster a strong risk and compliance culture across the business. 

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Melbourne or Brisbane
Work Hours: Full-Time

What will your day look like?

As a Senior Advisor, Operational Risk & Resilience, you will:

• Lead and coordinate operational and resilience risk assessments across business processes, systems, data and end-to-end value chains.
• Implement, maintain, and monitor the operational risk and resilience for Group Technology, including Third-Party Risk Management and other operational resilience risk themes 
• Partner with business stakeholders to design, uplift and embed sustainable risk controls aligned to enterprise frameworks and regulatory expectations.
• Review control design and effectiveness, identify gaps and support remediation activities.
• Support regulatory and policy change by conducting impact assessments and partnering with the business to implement required changes.
• Analyse risk data, indicators and emerging trends to provide actionable insights that support informed decision-making.
• Prepare materials and insights for governance forums, assurance activities and senior stakeholder discussions.
• Collaborate with Line 2 Risk and Centre of Excellence teams to ensure alignment of risk expectations and governance requirements.
• Promote a strong risk culture through coaching, guidance, stakeholder partnership and advocacy of sound risk management practices.
• Contribute to the continuous improvement of risk frameworks, methodologies, tools and ways of working.

What will you bring?

To grow and be successful in this role, you will ideally bring:

• Strong experience in operational risk, resilience risk, non-financial risk or related risk management disciplines within financial services or a complex regulated environment.
• Strong understanding and experience in Third-Party Risk Management. Experience across additional operational risk and resilience risk theme would be a distinct advantage
• Strong analytical skills to assess risks, evaluate controls and identify risk themes and insights.
• Strong understanding of risk and control design, control effectiveness, and assurance concepts.
• Strong ability to apply operational and resilience risk expertise pragmatically within business contexts
• Sound understanding of risk management frameworks, controls, governance and assurance practices.
• Experience conducting risk assessments, control reviews and remediation activities.
• Strong knowledge of regulatory obligations, policy requirements and change management principles.
• Excellent analytical skills with the ability to identify trends, assess risks and provide meaningful insights.
• Experience using reporting and analytics tools such as ServiceNow, Qlik Sense, Tableau and/or Excel.
• Strong communication and stakeholder management skills, with the ability to influence and partner effectively across diverse teams.
• The ability to translate risk and regulatory requirements into practical business outcomes.
• A proactive, risk-based mindset with strong judgement and a focus on achieving sustainable outcomes.
• Tertiary qualifications in technology, business, law, risk or a related discipline. Professional risk, compliance or analytics certifications will be highly regarded.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 124058 .
 

Job Posting End Date

25/09/2026, 11.59pm, (Melbourne Australia)