About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

Under the ASIC Matters arrangements, ANZ is committed to ensuring that the planned commitments are designed effectively and are sustainably embedded to ensure the Matters giving rise to the need for the commitments are addressed. The Closure Point Process is designed to achieve this objective. The scope of the dedicated Closure Process Team’s work is defined in the Closure Process Playbook and includes executing reviews to assess the design, sustainability and operating effectiveness of remediation planned and delivered.

The Risk and Assurance Manager is responsible for the provision of reviews to support the Australia Retail and Commercial business in delivering the ASIC Matters Program. This includes the concept of Sustainable Outcomes by Design (“SBD”) to ensure that matters to be delivered uplift our processes and Non-Financial Risk environment.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 Months Secondment/ Fixed Term

Role Location: Melbourne

Work Hours: Full Time
 

What will your day look like?

This role is accountable for:

•    Scope, execution, and communicating effectiveness assessments in line with the Closure Point Playbook, SBD emerging practices and team objectives.
•    Liaising efficiently and on a timely basis with stakeholders to execute/review testing procedures, communicate outcomes to key stakeholders (verbally and written). 
•    Collaborating with broader team members, as required, to share learnings and expertise. 
•    Providing pragmatic and commercial risk management perspectives and recommendations to internal stakeholders.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

•    Ability to understand end to end processes and identify risks, risk causes and optimal controls. 
•    Ability to build and maintain relationships with stakeholders to influence & negotiate change
•    Able to manage priorities and conflicting issues in a professional & risk based manner
•    Problem solving and critical thinking skills for ensuring problems, root causes leading to actions are understood, including the ability to efficiently synthesize information to determine relevance. 
•    Collaborating and influencing business teams to achieve optimal business and customer outcomes (for example SBD).
•    Strong written and verbal presentation skills for addressing senior level, internal and external stakeholders.
•    Strong, clear documentation skills to ensure adherence to Closure Point Methodology.
•    Conducting research of better practices across the industry.
•    Driving evidence-based innovation using mixed methods and techniques.
•    Evaluating customer and commercial impact at varying levels of rigor.
•    Ability to manage multiple actions/projects efficiently and within expected timelines.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 94948 .
 

Job Posting End Date

26/05/2025 , 11.59pm, (Melbourne Australia)