About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Privacy Reforms Program is an enterprise-wide three-year program that has been established in response to Privacy risks and regulations continuously evolving. In Australia, the tranche 1 reforms passed in Sep 2024 introduced new obligations coupled with heightened penalties. It is pivotal that we remain proactive in our approach to ensure we meet these new obligations and increasing community expectations.

We are seeking an experienced Change Lead to join our Privacy Reforms Program. In this role you will be responsible for managing the change and comms for the overall program with any associated change initiatives, delivering specific change deliverables including end-to-end design of the change and comms approach and stakeholder engagements. Thus, helping the program to meet business and schedule objectives, while landing change safely for our people. 

Role Type: 12M Secondment/Fixed-Term Contract
Role Location: 833 Collins Street, Docklands 3008
Work Hours: Full-Time

What will your day look like?

• Driving the change and comms approach, plan and delivery, and providing change leadership.
• Identifying and gathering project/cross project change impacts to define targeted plans for communications, stakeholder engagement, learning change readiness, workforce planning, metrics and evaluation.
• Reviewing/developing end-to-end customer and employee journeys, to understand enterprise integration points, and implement change solutions that enable the future design and experience.
• Scoping and developing change communication plans & artefacts to support successful change delivery, engaging communication representatives when required.
• Reviewing and providing feedback on artefacts that support the employee journey (e.g., communications, training).
• Supporting the embedment of change in the business in collaboration with divisional change teams to ensure business outcomes are achieved. 
• Identifying potential change risks, issues or anticipated points of friction, and developing specific plans to mitigate or address concerns.
• Leveraging data and metrics to make informed decisions and guide iterative change, understanding lag and lead measures and how to use them.

What will you bring?

• Previous in-depth experience (10+ years) as a Change Manager/Senior Change Manager or similar position, across project and change methodologies e.g., Agile and Traditional
• Expert mastery and experience in Change Management principles, methods, processes, techniques, and industry best practice
• Evidence of successfully led change initiatives with quality outcomes.
• Experience leading, motivating, and managing various change teams, including internal and external resources, while holding team accountable for performance. 
• Demonstrated experience working collaboratively with stakeholders, influencing, and gaining buy in.
• Ability to consider short and long-term workforce needs of the program and develop a recommendation of change resources required. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 111599 .
 

Job Posting End Date

12/03/2026 , 11.59pm, (Melbourne Australia)