About the role

About the role
Role location: Docklands VIC, open to other states in Australia
Role Type: 12 Month Fixed Term Contract  
Team: EE Employee Enablement

We currently have a 12 month fixed term opportunity to join a close knit team as a Print Engineer. You will work in a team with support and lots to learn and experience. 
 

What will your day look like

• Provide BAU escalation L2/3 IT support for the Service Desk 
• Take ownership of IT tasks for inflight and upcoming projects as part of project delivery team, to ensure the successfully delivery of IT related projects.
• Administer and maintain existing ICT/ Print Infrastructure and recommend improvements to existing technologies, process or procedures.
• The ability to produce high quality technical documentation for projects and BAU. This may include design and planning architecture documents, as-built documentation, project test plans, administration and how to guides.
• Set up and maintain an effective testing environment and test changes to production servers and the installed base of devices in a controlled environment
• Working with the Print team and multiple vendors to support management of planning, co-ordinating and controlling activities of the vendor services team to maintain and enhance service delivery
• Actively handle escalated issues as required
• Provide a safe and healthy workplace and take actions to minimise risks
• Through staff engagement, encourage and facilitate contributions, sharing of information and knowledge both within and outside the team 
• Implement, monitor and review agreed performance and process improvements
• Ensure Production Printing devices are maintained to optimal levels, through the timely and effective introduction of all updates, modifications, and customer operation advice.
• Analyse performance benchmarking with targets and implement best practice 
• Administration, design and support of a range of on-premise and cloud infrastructure technologies and assets, such as:
• Hypervisor technologies such as MS Hyper-V and VMWare
• Microsoft technologies such as Active Directory and DNS
• Windows Server and Desktop systems
• Microsoft on-premise and cloud Exchange
• Servers
• Storage infrastructure e.g. SANs and NAS
• Enterprise Mobile device management

What will you bring?

• At least 3-5 years of experience in Print systems administration coupled with relevant professional qualifications
• Strong knowledge of Active Directory and other key Microsoft server technologies
• Demonstrated experience in the planning, implementation, management, configuration and maintenance of a Managed Print Service and associated server technologies
• Highly developed print systems, desktop administration/management skills
• Solid experience in writing policies and procedures and other support documentation 
• Good oral and written communication skills 
• Working knowledge of scripting languages
• Experience managing large Managed Print deployments
• Previous experience facilitating and managing change that significantly impacts employees
• High level communication skills both written and oral, including the ability to communicate effectively with customers, staff and all levels of management

So, why join us?

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're focused on seeing our people thrive just as well as our customers. We'll give you every opportunity to develop your career. We are responding faster to changing customer requirements, focusing on the things that matter most, energising our people, eliminating waste and reducing bureaucracy. A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number 33403

Job Posting End Date

 02/04/2023, 11.59pm, (Melbourne Australia)