About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

You will be responsible for supporting overseeing the MRM platform and the holistic enablement, planning and operational performance across the broader marketing team, including risk management and compliance and works closely with the Marketing Operations Lead and Head of Operations & Delivery GTM with regards to process. 

This role will involve interaction with the following stakeholder groups

• Risk function
• Technology
• Product marketing
• Advertising team

Role Location: Melbourne, VIC or Brisbane, QLD

Role Type:  Permanent, Full-time

What will your day look like?

As the Marketing Operations Manager, you will be accountable for:

• Marketing operational management and MRM platform ownership 
• Supporting management of the Marketing GTM processes, prioritisation and systems that enable the function. 
• Streamline and optimise the processes and ensure the marketing systems are in place to deliver the optimised processes. 
• Centre of excellence for the function for support on Ways of working and Process improvements. 
• Ensure well managed and compliance is completed within the function.
• Supporting any technical system builds within Australia division marketing, managing system changes and conducting impact assessments.

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Marketing operations including marketing system experience 
• Technical minded with background in software application, customer service and/or business support role.
• Marketing planning and Operations experience
• Strong communication, problem solving and quantitative analysis skills. Ability to translate analysis outcomes into commercial solutions.
• Evidence of strong relationship building skills across multiple stakeholders, including experience working with vendors.
• Identifies opportunities for improvements in outcomes, processes and systems to improve results and performance

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 92516 .
 

Job Posting End Date

24/04/2025 , 11.59pm, (Melbourne Australia)