About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

Working within the Retail Credit Risk team, the key purpose of the role is to

• Ensure that ANZ meets customer and regulator expectations by ensuring that credit reporting is accurate, up to date, complete and relevant
• Govern the end-to-end credit reporting processes through effective oversight and reporting against obligations.

Role Type:Permanent
Role Location: Melbourne

What will your day look like?

• Conducting ongoing tracking, monitoring, and analysis of bureau record rejections, with focus on identifying and investigating new rejection types and reasons.
• Facilitating stakeholder engagement activities such as monthly meetings with the Credit Bureaux, internal forums (e.g. Risk Management Forums) and external forums (e.g. Arca/RDEA).
• Supporting project delivery, including Suncorp integration by ensuring credit reporting requirements are met. (via data analysis, testing, BVT etc.)
• Raising and managing non-financial risk events in line with the established framework, working closely with Compliance, Technology, and Legal teams
• Producing, maintaining and managing outputs of control reporting, to ensure that ANZ is meeting regulatory obligations with respect to Credit Reporting.
• Acting as a second line function for Credit Reporting Corrections, ensuring key obligations are effectively monitored and adhered to.
• Using data to create insights and identify trends, risks, issues and opportunities; resolving them and/or reporting or escalating to senior management as required.
• Building collaborative relationships with internal and external stakeholders to enable objectives to be achieved and learnings shared.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Very strong written and verbal communication skills, ability to communicate to senior leaders and external stakeholders, such as regulators.
• Excellence in presenting highly complex problems and processes in simple terms that are easily consumed by a broad range of stakeholders, adjusting the level of messaging to suit the audience.
• Very strong facilitation skills and ability to influence a broad range of stakeholder groups with conflicting priorities
• Strong analytical, numerical, research and problem-solving proven ability to turn data into information and information into actionable business decision strategy.
• Proven technical capabilities and experience with data analytics/science and/or decision systems techniques and tools (e.g., SAS, SQL, R, Python, PowerCurve, AbInitio, etc.).

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 117934 .
 

Job Posting End Date

01/07/2026, 11.59pm, (Melbourne Australia)