About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

We’re seeking an experienced Digital Analytics Lead to define and lead ANZ’s digital fraud and scam analytics strategy across customer and payment channels.

This is a key leadership role within Customer Protection Strategy & Performance, responsible for driving the strategic direction of fraud detection and prevention across Internet Banking, Mobile Banking, payments and other digital channels. You will leverage data, analytics and intelligence to identify emerging threats and translate them into scalable controls that balance fraud risk, customer experience and operational efficiency.

Role Location: Melbourne, Sydney or Brisbane
Role Type: Permanent, Full-time 

What will your day look like?

In this role, you will:

• Set the strategic direction for digital fraud and scam analytics across customer and payment channels
• Own end-to-end fraud performance, including fraud losses, detection effectiveness, false positives and customer outcomes
• Prioritise competing initiatives across fraud analytics and control delivery in a fast-paced environment
• Translate emerging threats and insights into scalable detection and prevention strategies
• Lead and develop a high-performing analytics team, driving focus on high-impact outcomes
• Provide clear and actionable reporting and insights to senior stakeholders
• Ensure effective delivery and embedding of fraud controls aligned to strategic priorities
• Influence senior stakeholders across Fraud, Digital, Risk and Technology to align on strategy and investment decisions
• Represent ANZ in industry forums and support collaboration on digital fraud and scam prevention

What will you bring?

To grow and succeed in this role, you will bring:

• Strong experience in fraud analytics within digital banking or payments environments
• Deep understanding of digital fraud and scam typologies across online banking and payment channels
• Proven experience setting strategy for fraud detection, analytics or controls
• Strong stakeholder management and influencing capability across senior audiences
• Experience working with large datasets and analytical tools such as SAS, SQL or similar
• Strong ability to translate data insights into clear, actionable strategies
• Experience leading, mentoring and developing analysts or small teams

• Experience with behavioural biometrics tools
• Experience with fraud decisioning platforms (e.g. FICO Falcon)

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us? (AU)

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 118067 .
 

Job Posting End Date

01/07/2026, 11.59pm, (Melbourne Australia)