About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role is a part of the Customer Protection Strategy & Performance team working together with stakeholders across the business to protect our customers against fraud and scams using CyberCrime techniques. The CyberCrime Senior Analyst plays a role in protecting our customers phishing and malware attacks through deep root cause analysis of existing fraud / scam event. The CyberCrime Senior Analyst is responsible for raising awareness within the Customer Protection and the wider ANZ teams through knowledge sharing sessions.  This role also requires management of relationships with vendors relating to our Cybercrime detection tools (BioCatch / IBM Trusteer).  

Role Type: Permanent 
Role Location: 833 Collins Street, Docklands Victoria 3008 or Brisbane
Work Hours: Full-Time (40 Hours/Week)

What will your day look like?

This role is accountable for:

• Automating and optimizing CyberCrime analysis processes.
• Assisting in Fraud and compromised customer credential detection using behaviour bio-Fraud detection platforms.
• CyberCrime Intelligence (phishing & malware) gathering, analysing, and actioning.
• Develop processes and procedures for big data correlation and analysis  

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

The ‘must have’ knowledge, skill, and experience (KSE) the role requires are:

• Must have technical investigation and root cause analysis experiences with digital fraud and cybercrime targeting bank customers.
• Demonstrated experiences with behaviour biometric Fraud detection.
• Must have solid understanding and working experience with banking malware, phishing techniques.
• Solid knowledge in IT and IT security.
• Experience with SIEM tools,

The ‘good to have’ knowledge, skill and experience (KSE) the role requires are:

• Ability to manage multiple priorities and support quick decision making
• Industry certificates such as GREM, CISSP
• Web application security is an advantage

Qualifications: List key qualifications that are relevant to this role.

• 3+ years of experience in data related roles, preferably in banking or financial services.
• 3+ years of experience in data analytics related roles

So why join us? (AU)

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 119017 .
 

Job Posting End Date

21/07/2026, 11.59pm, (Melbourne Australia)