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Home & Investment Lending Assistant, Bourke St Mall VIC

Home & Investment Lending Assistant, Bourke St Mall VIC

Req ID:  41418
Department:  AR Branch Network
Division:  Australia Retail
Location:  Melbourne

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 



As a Home & Investment Lending Assistant, your role is to work with the Home & Investment Lending Manager to support customers in saving for, buying and owning their own home or investment property.


You will coach customers through each step of the journey, ensure their experience with ANZ is seamless and maintain relationships with existing customers. You will be passionate about delivering on our Customer Promises to ensure customers are strong advocates for ANZ. 


Role Location: 331-339 Bourke Street, Melbourne VIC 3000

Role Type: Permanent, full time role

What will you bring?

To be successful in this role, you should bring in the following: 


  • Role model strong customer focus, preferably with home lending and retail banking experience 

  • Financially savvy and active user and promoter of technology

  • Ability to multi-task, highly adaptable to change and ambiguity

  • Proactive, shows initiative with strong analytical skills and the ability to resolve problems

  • Excellent interpersonal and communication skills and enjoys working in a collaborative team environment

  • High level of attention to detail is essential


You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.


But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.


We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.


You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.


To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 41418

Job Posting End Date

08/06/2023image, 11.59pm, (Melbourne Australia)

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