About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As the Enforceable Undertaking (EU) and Non-Financial Risk (NFR) Program Coordinator for Talent & Culture, you’ll play a key role in the end-to-end delivery of the Program PACT (People, Accountability, Customer and Trust) Packages into T&C as part of the Root Cause Remediation Plan (part of the APRA Court Enforceable Undertaking).

Your role leads the delivery and coordination of packages into T&C, ensuring that activities are built into T&C Functional Plans and reporting to the T&C NFR Steering Committee on program progress, key risks, dependencies, change impacts, escalate issues, financial performance.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent, Full Time
Role Location: Melbourne, VIC

What will your day look like?

As an EU and NFR Program Coordinator, you are accountable for:

• Working with the GM Non-Financial Risk, T&C to manage the end-to-end delivery of Program PACT (People, Accountability, Customer and Trust) Packages into T&C, owning the intake and sequencing, and interacts directly with the Central Program Team
• Lead a team of change and communications specialists to drive delivery and embedment of the program activities across T&C. The team will translate Package asks into each T&C Functions plans, execute actions, and collect evidence for closure.
• Lead the delivery and coordination of packages into the business and the writing of closure memos and supporting the Design Owners with evidence to support engagement with the independent reviewer and regulator.
• Deliver reporting to the T&C NFR Steering Committee on progress, key risks, dependencies, change impacts, escalate issues, financial performance, etc. as well as seek approval to changes and obtain feedback to inform decisions to key program matters.
• Ensure adherence to and support the active application of the organisations Project Management Framework inclusive of governance, methods, templates, tools and quality assurance.
• Establish and maintain effective and sustainable relationships with all key stakeholders to optimise delivery success.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Demonstrable program management skills, with commensurate experience i.e. 10 years in program and project management within large / complex organisations.
• Extensive understanding and experience in initiative delivery and governance principles, methods, processes and techniques.
• Experience working across the domains of Talent & Culture and Group Risk to build the capabilities required for a non-financial risk transformation.
• Delivery of programs / projects to acceptable time, scope, budget & outcomes
• Strong results focus, with a continuous improvement skill set.
• Creating and maintaining strong relationships with key stakeholders.
• Clarifying stakeholder needs and managing expectations to ensure the delivery of effective service
• Identifying and obtaining support or advice required for the planning, coordination and execution of work
• Experience working within project costs, resources, scope and change request processes.
• Contributing to the sharing of knowledge and information within own function and with business units.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 105641.

Job Posting End Date

23/11/2025 , 11.59pm, (Melbourne Australia)