About Us

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At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Customer Lifecycle Management Team Lead in our Business Unit, you’ll play a key role in helping to [state the key goal of the team. This role consists of specialist positions responsible for ANZ’s compliance regarding Financial Crime around AML/CTF Sanctions, Bribery, Corruption, Fraud & Investigations. Roles responsible for creating policies, procedures and controls to prevent money launderers, terrorists and sanctioned individuals and entities from conducting criminal activity using our products and services. It also captures roles responsible for conducting investigations into internal and external fraud and corruption and serious employee breaches.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent 
Role Location: 833 Collins Street Docklands VIC 3008 & 242 Pitt Street Sydney NSW 2000
Work Hours: 40 Hours Per Week

What will your day look like?

The Customer Lifecycle Management Team Lead  will be responsible for oversight and management of the risk assessments relating to Financial Crime obligations to ensure the Business adhere to the Financial Crime laws and Global ANZ Financial Crime Policies.

As a Customer Lifecycle Management Team Lead , you will be accountable for:
• Assessment of risks and financial crime impacts relating to new products / channels/ technologies 
• Remediation / issues / initiatives detected as a result of risk assessment process 
• Completing the Divisional AML Risk Assessment and drive necessary actions arising from such 
• Working with the MLRO to assess and action strategies relating to outstanding COR matters 
• Supporting the Divisional MLRO and Financial Crime Threat Management on complex cases 
• Attending Industry forums

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Exceptional written and spoken communication skills with ability to influence stakeholders 
• Ability to create clarity for self and others through uncertainty 
• Financial Crime risk management or compliance experience 
• Ability to translate complex information and provide advice on solutions to problems 
• Self-motivated, responsible, team player, able to work under pressure and meet timelines 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 109921 .
 

Job Posting End Date

23/02/2026 , 11.59pm, (Melbourne Australia)