About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role provides strategic and tactical support for the creation and delivery of internal and external communication activity and programs, supporting the CEO, Board and the bank’s overall strategic agenda.The role also supports strategically significant bank-wide communications projects relating to reputation and sentiment measurement, working collaboratively across the function.

This role manages measurement and reporting for relevant projects and ensures we use feedback, analytics and survey data to continuously improve communication with our stakeholders both internally and externally.

Role Type: Permanent
Role Location: 833 Collins Street, Docklands VIC 3008
Work Hours: Full time (40hours/week) 

What will your day look like?

• Work collaboratively with the team as well as the wider Corporate Communications function to plan, co-ordinate and deliver proactive communications programs and activities that support the CEO, Board and overall delivery of our strategy.
• Under the direction of senior team members, develop and deliver high-quality, well researched content (written, visual and multimedia) to support key initiatives/projects, that protects and enhances ANZ’s reputation.
• Support measurement and reporting of relevant projects ensure we use feedback, analytics and survey data to continuously improve communication with our stakeholders both internally and externally. 
• Publish and distribute email and other communications to large groups of employees.
• Conduct desk research, on relevant topics as required.
• Deliver and support business-as-usual and at times moderately complex integrated strategies, on time and on budget.
• Deliver proactive and actionable insights from channels and tools, to help enhance ANZ’s reputation and engage with a broader audience.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong verbal and written communication skills.
• The ability to support and create engaging, visual communications, including filming and editing videos.
• Organised, able to prioritise tasks and work.
• Project coordination experience, including the demonstrated ability to plan, co-ordinate, research and deliver projects on time and on budget
• Attention to detail and ability to problem solve.
• Event management, experience organising large hybrid town halls.
• Experience using databases in the context of program delivery, and reporting
• Creative, able to identify opportunities to improve processes
• Strong judgement and ability to determine potential reputational risk
• Identify potential issues and support development of mitigations and plans to address them. 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 110059 .
 

Job Posting End Date

03/03/2026 , 11.59pm, (Melbourne Australia)