About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Commercial Credit Assessor, you will be responsible for providing pragmatic commercial financing solutions for our valued business banking customers, who are seeking asset finance, business lending and/or cash flow solutions. You’ll be empowered to exercise sound credit judgment and deliver responsible and timely decisions that fall within ANZ’s risk appetite, whilst adhering to banking and regulatory compliance guidelines. Your role will involve working collaboratively in teams to deliver outcomes for our business banking customers. You will also work closely with our business banking and relationship managers, brokers, mobile lenders and our ANZ branch network to provide best-in-class financing solutions. You will progressively build your skillset and work across a vast range of products, including commercial investment facilities, cash flow solutions as well as vehicle and business equipment finance.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

***Multiple roles available***

Role Location: 833 Collins Street, Docklands VIC 3008

Role Type: Permanent, Full Time

What will your day look like?

As a Customer Service Expert, you will:

• Responsible for delivering accurate and timely credit decisions to support Small and Medium Enterprises across, Asset Finance, Cash Flow and Business Lending products.

• Provide best in class customer service to small and medium enterprises.

• Dealing with all enquires in a friendly and timely manner.

• Delivering commercial and pragmatic decisions in line with ANZ risk appetite.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Familiarity with banking products and systems, with previous experience in areas such as credit assessment, lending and/or credit risk

• A commerce or finance degree, with the ability to interpret and analyse financial statements.

• Commercial acumen that can deliver pragmatic solutions that meet the needs of our customers and communities.

• Stakeholder management skills with the ability to build rapport with internal and external stakeholders to communicate and collaborate effectively.

• Ability to multi-task and work under pressure, whilst navigating multiple systems and processes seamlessly.

• An unwavering motivation to grow and develop a fulfilling career within the Banking Industry.

 You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 92124 .

Job Posting End Date

22/04/2025 , 11.59pm, (Melbourne Australia)