About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Change Manager in T&C, you will be responsible for defining and supporting the change management activities associated with defined T&C projects and initiatives.

You will be responsible for developing the end-to end design and delivery of change plans in support of T&C initiatives, as well as contributing to and working on T&C strategic programs, with a focus on supporting the ANZ 2030 Strategy, and uplifting employee experience at ANZ.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 Months Fixed Term
Role Location: 833 Collins Street, Docklands VIC 3008
Work Hours: 40 hours per week (Full-time)

What will your day look like?

As a Change Manager you are accountable for:

• Managing the end-to end design and delivery of change plans in support of T&C initiatives and projects. This includes scoping and assessing the impact of the change (magnitude, complexity & materiality), designing the change approach, and delivering integrated change plans to identified stakeholders
• Facilitating the case for change and leadership alignment approach
• Coaching and supporting T&C leaders in sponsoring and leading change
• Facilitating the change narrative to drive the “why and how” messaging and alignment to T&C’s strategic priorities and the ANZ 2030 Strategy
• Using and continuously improving the change tools and systems to successfully deliver change
• Creating and analysing the change load as an input into the planning for broader T&C initiatives and programs
• Tracking progress of change delivery and supporting appropriate course correction in collaboration delivery teams as required
• Fostering a culture that embraces change and risk management alongside initiative delivery

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Experience supporting T&C or Technology projects and initiatives in a change management capacity
• Understanding and experience in organisational change principles, methods, processes and techniques
• Expertise in change process design and facilitation
• Demonstrated ability to build strong stakeholder relationships and influence for the right outcomes, including ability to coach and support leaders in sponsorship of leading and managing change
• Strong analytical skills, and proven experience in using data and insights to develop change plans and strategies
• Excellent strategic communication and positioning skills to digest, connect and distil information, issues and initiatives into compelling propositions for internal and external stakeholders.
• Effective management skills, the ability to prioritise tasks and to work under pressure within various constraints
• Proactive thinker with sense of curiosity, able to anticipate and identify emerging trends which may become more important for the bank
• Contributes to a team environment that promotes high performance and proven experience leading others

 
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 121801 .
 

Job Posting End Date

26/08/2026, 11.59pm, (Melbourne Australia)