Change Manager-Melbourne or Sydney

Req ID: 123630

Department: GO - Transformation Office - TDH

Division: Group Operations

Location: Melbourne

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Change Manager within the Chief Transformation Office, you will lead the people side of change for the most significant reforms to Financial Crime & External Fraud risk in Australia. You are accountable for the end-to-end design, planning and delivery of change management activities that ensure impacted teams are prepared, supported and able to successfully adopt and sustain change.

The role operates with a high degree of independence and is responsible for leading change outcomes across a project, initiative or major workstream. You will partner with senior business stakeholders, delivery leaders and program teams to manage people impacts, drive business readiness and embed sustainable change that delivers measurable outcomes.

You will make day-to-day change delivery decisions, provide recommendations on complex issues and escalate where required. You will also mentor and coach less experienced change practitioners while contributing to the ongoing development of ANZ's change management capability.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent ( 12 months fixed term)
Role Location: Melbourne or Sydney
Work Hours: Fulltime 40 hours

What will your day look like?

As a Change Manager, you are accountable for:

Lead end-to-end change delivery, developing and executing change strategies, plans, and roadmaps.
Assess organisational impacts, change readiness, and business requirements to support successful implementation.
Identify and manage change risks, issues, dependencies, and adoption barriers.
Build strong relationships with leaders, sponsors, stakeholders, and project teams to drive alignment and commitment.
Lead stakeholder engagement, communications, learning, and business readiness activities.
Drive adoption, behavioural change, and embedding of new ways of working to achieve sustainable outcomes.
Monitor adoption, readiness, and benefits realisation, and recommend actions to improve outcomes.
Facilitate workshops, decision-making, and governance activities to support delivery objectives.
Provide regular reporting on change progress, risks, issues, and readiness to project and governance forums.
Ensure compliance with ANZ frameworks, methodologies, and governance standards.
Coach and mentor change practitioners, promote best practices, and contribute to building organisational change capability.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

7+ years' experience in change management, organisational change or transformation delivery.
Financial Crime knowledge and experience.
Demonstrated experience leading medium-sized projects or major workstreams end-to-end.
Strong capability across stakeholder engagement, impact assessment, communications, learning and readiness.
Ability to independently manage competing priorities and deliver outcomes in complex environments.
Strong influencing, facilitation and consulting skills.
Proven ability to engage senior stakeholders and navigate complex organisational environments.
Experience delivering business, technology, regulatory or operating model change.
Strong problem-solving and decision-making capability.
Experience managing change risks and adoption outcomes.
Demonstrated experience mentoring and developing junior practitioners

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 123630 .

Job Posting End Date

23/09/2026, 11.59pm, (Melbourne Australia)