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Category Contract Specialist

Category Contract Specialist

Req ID:  62130
Department:  AR Galileo Integration Delivery
Division:  Australia Retail
Location:  Melbourne

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small. 

Role Location: Melbourne, VIC
Role Type: Full time, secondment roles available

Note: this role has multiple openings.


As a Category Contract Specialist, you will be responsible for understanding the key success factors and underlaying value levers established through the sourcing teams to drive both performance and value together with the Contract Owners, and Suppliers for assigned contract/vendor portfolio

In this role, you will provide commercial support, advice and insights on the assigned contracts in their category, which may include establishing and conducting ongoing governance of assigned contracts/MSAs (Master Service Agreements) and ensuring commercial contract obligations are met to sustain, protect, and uplift value from the negotiated contracts. The team will also bring balance between delivering value in commercial arrangements and managing commercial risk exposure.

Role accountabilities

  • Works collaboratively across Procurement and Business to support management of assigned contracts to preserve, maintain and uplift value and manage any performance risks
  • Provide ongoing commercial advice on the execution requirements of assigned contracts/Master Services Agreement and support the Contract Owner with advice and support  
  • Proactive administration and management of strategic contracts inclusive spend analytics, identification of scope creep and off-contract spend, and commercial KPI tracking/performance reporting
  • Support and coach suppliers and contract owners/OCMs to optimize supplier performance within the contract terms and help support additional value through improvement initiatives, or support to manage/rectify non performances to contract
  • Assists Category Leads/Management to manage portfolio risks and governance requirements
  • Manage contract/scope variations in line with Category plans and provide advice on disputes and claims, support dispute resolution for high value/high risk Contracts
  • Work with OCM team as required to understand any requirements under the Contract Management Framework and collaborate as required to resolve any issues
  • Keep abreast of market and supplier advancements, market dynamics, manage spend analysis to identify opportunities considering regional and global priorities and dynamics eg trigger for in-contract opportunities, price renegotiations, specification/demand opportunities
  • Pursue commercial excellence through continuous improvement to help achieve procurement and business targets and demand savings opportunities 
  • Support business on supplier relationship management activities for ‘category leading’ suppliers

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

  • High level of commercial acumen and strong negotiations skills
  • Solid understanding of how to manage risk and demonstrate procurement process disciplines
  • Strategic thinker to problem solves within highly complex and ambiguous situations
  • Strong communicator, stakeholder and relationship management
  • Understands risks and appropriate control options
  • Strong commercial acumen with ability to analyze cost vs risk trade-offs, understanding of demand side levers and global/regional considerations
  • Results orientated
  • Understanding of broader business context and translating into key priorities across contract/category portfolio
  • Understanding supply market dynamics, Third Party Risk and Regulatory requirements, external leading practice, market trends relevant to spend areas
  • Understanding of end-to-end procurement lifecycle management across Strategy, Source to Contract, Supplier Relationship Management through to Req. to Pay


You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. 

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 62130

Job Posting End Date

01/05/2024image, 11.59pm, (Melbourne Australia)

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